Web Developer creating CRM and Customer Service solutions at atlantis dx GmbH. Involving in their development using PHP, JavaScript, and various web technologies in a hybrid environment.
About the role
- Client Success Associate ensuring Gartner clients achieve their business priorities. Collaborating with diverse teams to deliver tailored solutions and exceptional service.
Responsibilities
- Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices
- Deliver value to decision makers and drive Gartner growth by working as part of a service team
- Identify client priorities and understand how to align Gartner's resources
- Collaborate with internal Gartner stakeholders to drive service delivery & business results
- Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth
Requirements
- Bachelor's degree is preferred
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
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