Customer Success Manager ensuring success of Meltwater's valued customers through product adoption and user training. Collaborating with account managers to drive customer satisfaction and grow accounts.
About the role
- Web Developer creating CRM and Customer Service solutions at atlantis dx GmbH. Involving in their development using PHP, JavaScript, and various web technologies in a hybrid environment.
Responsibilities
- Design and technical implementation of CRM and customer service solutions based on SugarCRM and Zendesk
- Customizing web-based SugarCRM and Zendesk solutions according to client requirements
- Development of custom extensions and adaptations using PHP and JavaScript
- Integration and connection of third-party systems via REST
- Participation in customer workshops to gather and analyze requirements
- Implementation through to go-live in coordination with our team and clients
- Ongoing client support and further development after deployment
Requirements
- Strong PHP skills
- Experience with web technologies HTML, CSS, and JavaScript
- Experience working with relational database systems, in particular MySQL
- Experience with SugarCRM and/or Zendesk or comparable solutions is a plus
- Experience with common development methodologies and versioning/deployment tools
- Very good German language skills
Benefits
- A strong team with a shared vision
- Competitive salary and opportunities for advancement
- A secure, modern workplace
- Hybrid work model: home office and office in Hamburg
- Flexible working hours with a focus on work–life balance
- Chill-out lounge with table tennis, PlayStation, darts & foosball
- Company pension plan & supplementary health insurance
- Fun team events and professional development opportunities
- And much more — feel free to explore our careers page for more details!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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