Hybrid Lifecycle Associate

at Grow Therapy

• Job title: Lifecycle Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $67,000 - $90,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Provider Marketing, Lifecycle Associate crafting communications for provider network engagement at Grow Therapy. Managing cross-functional communications to enhance provider satisfaction and retention.

Responsibilities

• Write, edit, and test provider-facing communications for clarity, tone, and compliance.
• Enable and deploy email communications and initiatives to providers for cross-functional teams.
• Develop and manage a company-wide communications calendar to coordinate messaging and timing.
• Identify and implement nurture opportunities that strengthen provider relationships and brand sentiment.
• Support CRM (HubSpot) operations to enable lifecycle and retention initiatives.
• Collaborate with Community and Success teams to improve provider experience through timely, thoughtful messaging.
• Maintain feedback loops with internal stakeholders to refine communication effectiveness.
• Track engagement metrics and provide insights for continuous improvement.
• Regularly A/B test communications across the lifecycle to gain insights and refine communications.
• QA all cross-functional provider emails to ensure accuracy, consistency, and brand alignment.
• Continuously iterate and optimize communications across provider touchpoints to nurture our audience with relevant and resonant content.

Requirements

• 3+ years of experience in lifecycle marketing, communications, and/or marketing operations (healthcare or SaaS a plus).
• Proficient with HubSpot and email marketing suites (highly preferred).
• Exceptional writer with strong editing and QA skills with a focus on clarity and brand voice.
• Strong project management and organizational skills.
• Analytical thinker comfortable interpreting engagement metrics and feedback.
• Experience creating visuals or templates in Canva, Figma, or similar tools.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.