Provider Marketing, Lifecycle Associate crafting communications for provider network engagement at Grow Therapy. Managing cross-functional communications to enhance provider satisfaction and retention.
Responsibilities
Write, edit, and test provider-facing communications for clarity, tone, and compliance.
Enable and deploy email communications and initiatives to providers for cross-functional teams.
Develop and manage a company-wide communications calendar to coordinate messaging and timing.
Identify and implement nurture opportunities that strengthen provider relationships and brand sentiment.
Support CRM (HubSpot) operations to enable lifecycle and retention initiatives.
Collaborate with Community and Success teams to improve provider experience through timely, thoughtful messaging.
Maintain feedback loops with internal stakeholders to refine communication effectiveness.
Track engagement metrics and provide insights for continuous improvement.
Regularly A/B test communications across the lifecycle to gain insights and refine communications.
QA all cross-functional provider emails to ensure accuracy, consistency, and brand alignment.
Continuously iterate and optimize communications across provider touchpoints to nurture our audience with relevant and resonant content.
Requirements
3+ years of experience in lifecycle marketing, communications, and/or marketing operations (healthcare or SaaS a plus).
Proficient with HubSpot and email marketing suites (highly preferred).
Exceptional writer with strong editing and QA skills with a focus on clarity and brand voice.
Strong project management and organizational skills.
Analytical thinker comfortable interpreting engagement metrics and feedback.
Experience creating visuals or templates in Canva, Figma, or similar tools.
Benefits
Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
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