Hybrid Strategy & Operations Analyst

Posted 27 minutes ago

Apply now

About the role

  • Strategy & Operations Analyst supporting Country Manager Italy at TF Avarda Bank. Analyzing data and driving initiatives for operational improvements and product launches in the financial industry.

Responsibilities

  • Act as a hands-on strategic partner to the Country Manager Italy
  • Support multiple operational, marketing, and customer-related workstreams
  • Map and document existing processes
  • Identify inefficiencies and drive improvements
  • Align process updates with central operations
  • Analyze funnel metrics
  • Review and refine email marketing campaigns
  • Test new concepts and improve messaging tailored to local market requirements
  • Analyze customer behaviors and KPIs related to customer support, pre-collection, and card usage
  • Analyze credit card pre-collection data and customer inquiries to improve segmentation, tone of voice, and channel optimization
  • Reduce customer friction and improve support processes
  • Support product launch planning
  • Monitor launch execution
  • Track early performance and optimize initiatives

Requirements

  • 2–3 years of experience in strategy, operations, consulting, or analytics roles
  • Strong analytical skills and enjoyment of working with data
  • Hands-on execution mindset
  • Strong communication skills
  • Fluency in Spanish and English
  • Interest in the financial industry
  • Nice-to-Have: Banking or fintech experience
  • Hands-on experience with SQL / analytics tools
  • Additional languages such as Italian and/or German

Benefits

  • Private health insurance focused on employee wellbeing
  • Meal vouchers and flexible compensation plan
  • Office perks such as snacks and regular company events

Job title

Strategy & Operations Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job