Hybrid Account Coordinator

Posted 2 months ago

Apply now

About the role

  • Account Coordinator managing technical solutions for clients and mobile campaigns in Ad Tech. Collaborating with the Partnerships team and ensuring campaign effectiveness and delivery.

Responsibilities

  • Execute with input from Customer Success Managers and Team Leads
  • Partner with peers to manage clients' backend requirements, grow business & overcome daily hurdles
  • Communicate with customers (infrequently)
  • Support the team while delivering upon tasks set by manager and senior staff
  • Provide campaign support
  • Possess knowledge of, and ability to Debug trafficking tags such as 1x1 pixels, JavaScript, VAST, Flashtalking and DoubleClick
  • Monitor hybrid campaigns and ensure 100% delivery
  • Facilitate custom ad hoc requests
  • Traffic/create new campaigns in GroundTruth’s platform “Ads Manager”
  • Track, measure, and analyze the performance of multiple mobile advertising campaigns simultaneously.
  • Be the first point of partner contact for any technical guidance, campaign setup and training requests
  • Review pacing reports and offer recommendations/optimizations on campaigns to ensure KPI goals are met
  • Track and resolve Zendesk Requests
  • Navigate and troubleshoot relevant internal products/campaign issues and assist in providing solutions to client issues
  • Gather all feedback from the client and relay it back to the Product and Technology teams

Requirements

  • Trafficking experience
  • Bachelor's degree and 1 year of relevant experience (or 3 years with no degree) in a digital media, performance marketing agency, social agency, account management, or media sales role
  • A passion for technology and deep understanding of the mobile space across search, social, advertising networks, rich media vendors, mobile payments, etc.
  • Strong organizational and planning skills, an attention to detail, and an appreciation of deadlines and goals
  • Proficiency in Office Suite, Excel, PowerPoint or Keynote

Benefits

  • Remote-first philosophy, subject to each manager’s discretion depending on the needs of the role
  • Flexible vacation
  • Daily lunch credit when working in-office
  • Fully stocked snacks and beverages
  • 401(k) employer match
  • Fully-paid medical premiums for employees
  • Generous parental leave
  • Active DEIB Committee with regular initiatives
  • Inclusion Academy seminars
  • Wellness and gym reimbursement
  • Family and pet expense reimbursement
  • Education and coaching reimbursement program
  • Option for mobile phone reimbursement or separate company phone
  • Equity analysis to ensure fair pay

Job title

Account Coordinator

Job type

Experience level

Junior

Salary

$65,000 - $82,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job