Hybrid Email & CRM Executive

at Great Place To Work UK

• Job title: Email & CRM Executive
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: £25,000 - £30,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Gloucester, United Kingdom

About the role

• CRM Executive turning marketing plans into engaging email communications. Collaborating with creative teams to ensure brand alignment and customer engagement across campaigns.

Responsibilities

• Coordinate and execute email campaigns end-to-end, from initial brief through to deployment.
• Translate marketing calendars, product launches and seasonal moments into engaging, on-brand emails.
• Collaborate with designers and copywriters to develop creative assets that reflect brand tone, visual identity, and audience needs.
• Own the QA process to ensure flawless execution: builds, links, rendering, segmentation and content accuracy.
• Manage content workflows, timelines, and feedback loops across creative, brand and merchandising teams.
• Ensure all CRM communications deliver clear, compelling storytelling aligned with the brand voice and customer expectations.
• Contribute new ideas for creative formats, testing opportunities, and innovation within the channel.
• Maintain and evolve the CRM/email playbook to help guide best practice and support the creative team in producing channel-relevant content.

Requirements

• 1–3 years’ experience in CRM, email marketing, or digital campaign execution (DTC or e-commerce experience strongly preferred).
• Strong understanding of brand storytelling, visual content and digital creative best practice.
• Experience collaborating with creative teams and managing campaign workflows. •
• Hands-on experience building and deploying campaigns in a CRM or ESP (Klaviyo, Braze, Iterable, etc. — experience with Bloomreach is a plus).
• Excellent attention to detail with the ability to manage multiple briefs and deadlines.
• Strong writing, editing and content-review skills, with an eye for narrative clarity, layout quality and brand consistency.

Benefits

• 💰Salary is between £25,000 - £30,000 depending on experience and skills
• 🤩Total value of our perks is worth £3,000+ per year
• 🅿️ Free parking on-site
• 💪 Free gym access on-site
• ☕ Unlimited coffee and tea throughout the day
• 🍰 Free fresh fruit and cake daily
• 🍴 Subsidised meals - breakfast and lunch
• 🏢 Hybrid Working: 3 days in our inspiring ProCook HQ, 2 days flexible remote
• 🏆 Opportunity to work with a passionate team
• 🎁 Generous colleague discount - 40% off to spend in store or online + 30% for friends and family
• 🌍 2 x Annual paid volunteering days
• 📞 Employee Assistance Programme
• 👥 Friends and Family Referral Scheme
• 🏖️33 Days Annual Leave (including bank holidays)
• 💰 Discretionary bonus scheme of up to 15%
• **🅱️ **B Corp certified company committed to ethical practices and sustainability
• 🥇 A company recognised as a Great Place to Work for 4 consecutive years
• 🩼 Disability Confident Leader