Account Manager at Grainger managing sales growth for specific geography with existing customer accounts. Utilizing CRM and performing daily business operations to enhance customer relationships and ensure satisfaction.
Responsibilities
Understand customer goals and remain alert and responsive to changing customer needs
Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results
Understand Grainger's Value Proposition by providing solutions to grow profitable sales
Develop account penetration strategies to include regular business reviews for essential customers
Requirements
High School Diploma/GED required
Post Secondary education preferred
2+ years direct outside sales experience (or equivalent inside sales or marketing experience) required
Sales forecasting opportunity management and customer planning
Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
Travel required to each customer within aligned market at least once per month, or more frequently where needed
Benefits
Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
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