SMB Account Manager responsible for nurturing healthcare practice relationships using SaaS. Driving product adoption and managing renewals while minimizing churn and ensuring account health.
About the role
- Key Account Manager leveraging Whole Foods experience to enhance sales and partnerships in CPG sector. Responsible for developing strategic promotional plans and maintaining client relationships.
Responsibilities
- Leverage existing Whole Foods grocery sales experience to best position supplier partners in competitive retailer landscape.
- Assist in seamless execution of new item launches and promotions.
- Develop and strengthen relationships with WFM and the category managers as well as distributors used (UNFI, etc.).
- Be proactive in identifying new opportunities for our partners including OCCIs, backfills, marketing support, etc.
- Develop and recommend strategic promotional plans for our suppliers at this account.
- Introduce new products from our suppliers according to WFM’s new item protocol, adhering to all requirements and deadlines.
- Understand and utilize applicable analytics to drive sales and find opportunities.
- Develop positive and trusting relationships with all principal clients and with all retailer and Distributor partners.
- Collaborate with the leadership team to generate ideas for growing our principals’ business and make suggestions for improvement.
- Work with our team to continuously improve effectiveness and productivity.
Requirements
- College degree strongly preferred.
- Whole Foods experience required.
- Key Account management and sales experience required.
- 3+ years of relevant CPG experience and/or 1+ years direct WFM HQ grocery experience.
- Motivated, diplomatic, and proactive attitude.
- Organic and natural experience preferred.
- Ability to lift a minimum of 25 pounds.
- Willingness to travel out of state and to WFM Austin HQ as needed for meetings and sample delivery.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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