Hybrid Account Manager, Manufacturing

at Grainger

• Job title: Account Manager, Manufacturing
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $61,000 - $101,600 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Norfolk, United States

About the role

• Account Manager driving sales growth for Grainger, a leading distributor, managing customer accounts in manufacturing sector. Utilizing CRM for sales strategy and customer engagement.

Responsibilities

• Produce positive sales growth for a specific geography or vertical market with an average of 30-35 current accounts and average of $2 to $3.5M dollars annually.
• Use Grainger's Customer Relationship Management (CRM), Salesforce, to perform all the aspects of business daily.
• Understand customer goals and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business.
• Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.
• Understand Grainger's Value Proposition by providing solutions to grow profitable sales.
• Develop account penetration strategies to include regular business reviews for essential customers to maximize sales.

Requirements

• High School Diploma/GED
• 3+ years direct outside sales experience
• Sales forecasting opportunity management and customer planning
• Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
• Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
• Travel required to each customer within aligned market at least once per month, or more frequently where needed.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.