Manager responsible for improving IT service support and user experience at DP World Oceania. Driving performance metrics and managing vendor relations for the Oceania region.
About the role
- Senior Manager, Strategic Pricing role at Goodwin collaborating on commercial strategies in law firm. Drive pricing transformation, improve profitability with innovative pricing models.
Responsibilities
- Serve as a trusted advisor to strategize, design, and implement pricing proposals, especially around alternative fee arrangements (AFAs), fixed fees, retainers, and value-based models
- Build commercial, client-centric pricing strategies that are profitable and sustainable
- Support live pricing requests, RFPs, panel submissions, and fee negotiations
- Develop new pricing models and frameworks to move away from time-based billing
- Create pricing menus, benchmarking tools, and cost models aligned to service offerings
- Act as an internal advocate and trusted advisor for pricing transformation and innovation
- Analyze historic matter data and performance metrics to inform pricing decisions
- Translate data into actionable insights and compelling client narratives
- Develop playbooks, toolkits, and self-serve resources for pricing enablement
- Develop mechanism to measure adoption of recommended pricing approaches
- Partner with Legal Project Management, Finance, Client Development, and Practice Group leadership
- Develop and deliver training/education to attorneys and clients on Goodwin’s pricing approach
- Coach lawyers on pricing best practices and commercial awareness
- Build trusted relationships with key clients when needed
- Be a people-developer, constantly seeking ways to coach and develop team members to higher levels of performance and excellence
Requirements
- 5 –10+ years of experience in pricing, commercial strategy, or finance in a law firm or professional services environment
- Proven ability to influence senior stakeholders and navigate ambiguity
- Strong commercial acumen with a passion for value—not just rates
- Excellent communication and storytelling skills (both written and verbal) with ability to clearly communicate ideas and results on all organization levels
- Excellent ability to strategize, plan, execute, and manage change
- Strong analytical and business problem-solving skills with a flair for breaking down processes into logical parts and constructing crystal-clear reasoning, analyses, and insights
- A strategic thinker who’s not afraid to roll up their sleeves
- A desire to challenge the status quo—creatively, commercially, and collaboratively
- Drive, ambition, and initiative to help grow Goodwin's business
- Self-starter, highly organized and detail-oriented go-getter able to manage multiple deliverables in a fast-paced environment
- Proficiency with tools such as Excel and PowerPoint
Benefits
- Flexible work arrangements and hybrid work schedule
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Emergency back-up child and adult care
- Paid vacation, sick time off, and holidays
- Professional development and career advancement opportunities
- Employee recognition and reward programs
- Employee wellness and assistance programs
- Employee discounts and perks
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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