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About the role
- Duty Manager overseeing online department operations at Coles. Ensuring customer satisfaction and supporting a team of Personal Shoppers in a retail environment.
Responsibilities
- Reporting to the Online Department Manager, you’ll have full accountability for the online department.
- You’ll take pride in contributing to a customer experience that’s welcoming and inspiring for our customers, team members and community.
- The orders are then picked up as part of our click and collect / concierge service or delivered to our customers in our Coles delivery vans.
Requirements
- Leadership experience with the ability to coach and develop your team
- Take a team approach to meeting sales targets, cost control and rostering needs
- To be flexible with your afternoon and evening working hours
- To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met
- To be customer obsessed and continually seek to better understand our diverse customers
- Drive a one team culture that recognises and celebrates success
Benefits
- More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you.
- Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
- Investment in your future: Become a part-owner of the Coles Group.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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