Sales Specialist at Thermotec AG strengthening sales operations and developing digital presence. Engaging with customers and expanding sales networks in a hybrid role.
About the role
- Social Media & Communities Manager at Good Energy focusing on organic social media strategies and community engagement. Leading content creation and nurturing audience relationships in a dynamic environment.
Responsibilities
- Own and deliver an organic social media strategy and channel content calendars aligned with business priorities, marketing plans, and growth goals.
- Create high-quality, engaging social content and copy across multiple formats in collaboration with in-house design teams to support campaign objectives.
- Nurture online communities through active engagement and sentiment monitoring, working closely with Customer Service to manage interactions and escalate issues.
- Partner cross-functionally with Marketing, PR, and Product teams to ensure social activity for key campaigns and launches is delivered to a high standard.
- Track performance data and platform trends to provide insights that continually improve content relevance, engagement, and community growth.
- Ensure all social activity is consistent, inclusive, and aligned with brand values, ensuring all communications and marketing claims are accurate and substantiated
Requirements
- Proven experience managing organic social media channels and community engagement for a brand
- Strong copywriting skills, with the ability to create clear, compelling messaging across platforms.
- Ability to create or coordinate social content across formats (including short-form video and platform-native content)
- Confident working cross-functionally and managing multiple stakeholders to deliver high-quality work on time
- Strong understanding of social performance reporting, analytics and optimisation.
- A passionate and driven individual, comfortable in a fast-paced, dynamic environment.
- Meticulous attention to detail, with a commitment to producing work that exceeds expectations in both quality and impact
Benefits
- £500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
- £500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.
- £500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.
- annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.
- 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.
- Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.
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