Customer Expert providing high - quality customer support in Italian for a global brand based in Athens. Work remotely or onsite in a vibrant city.
About the role
- Bilingual Customer Service Specialist delivering high quality service while handling customer inquiries and verifying insurance. Working in a customer service role with a focus on accuracy and professionalism.
Responsibilities
- Updating database with insurance for various collateral
- Ensures delivery of high quality and accurate customer service
- Handling inbound calls to verify insurance
- Accurately composing written information for loan histories
- Mentoring fellow co-workers as requested by supervisor
- Meeting set goals and assigned workload expectations for productivity
- Meeting and exceeding quality audits and metrics
Requirements
- High school diploma or GED required
- Strong attention to detail and organization skills required
- Strong problem solving and analytical abilities
- Dependable and reliable
- Excellent telephone, written and verbal communication skills with strong customer service focus
- Ability to acknowledge and respect confidential information
- Ability to learn quickly
Benefits
- medical, dental and vision insurance coverage
- 100% company-paid life and disability coverage
- 401k options with company match
- three weeks PTO by the end of the first year
- robust compensation package
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Specialist handling mortgage inquiries via phone and professional interaction. Providing timely resolution for borrowers in a compliant, hybrid work schedule.
Customer Service Specialist helping borrowers with mortgage inquiries through calls and support tasks. The role includes tracking, follow - ups, and resolving customer issues.
Customer Experience Representative troubleshooting software issues for clients at Homecare Homebase. Ensuring high - quality patient care by resolving software challenges and providing excellent customer service.
IT Desktop Support Specialist at Everise delivering IT desktop support and administration. Collaborating with corporate technology teams and providing 24x7 on - call support.
Customer Service Operations Lead developing efficient client service solutions at Symplifica. Leading a key operation focused on home work dignity and social impact through AI and automation.
Grief Support Specialist providing short - term bereavement counseling and collaborating with interdisciplinary teams at Advocate Health. Focused on educating families and community members while offering grief support services.
Customer Service Manager at Manulife leading high - performing teams in banking and insurance sectors. Focusing on customer experience while managing operations and compliance in a regulated environment.
Service Desk Support Specialist ensuring proper computer operation for end users. Role involves fielding help requests, troubleshooting issues, and documenting solutions.
Customer Service Representative at Westfield Veterinary Group providing client - oriented support. Assisting with patient check - ins, communication, and ensuring a professional work environment.