Onsite Support Administrator providing technical support for DISA operations and systems migration. Collaborating with users to resolve technical issues and enhance customer satisfaction.
About the role
- Infrastructure Administrator managing desktop systems and client management. Responsible for configuration, implementation, and monitoring, ensuring optimal performance at GLS.
Responsibilities
- As an Infrastructure Administrator, you will be responsible for the configuration, implementation, and monitoring of all desktop systems and client management systems.
- This position will be responsible for administrative functions within Microsoft Office 365, as well as ensuring that the GLS network infrastructure is monitored at all points and running at optimal performance.
Requirements
- A minimum of a bachelor’s degree in Computer Science, Information Technology, or related technical field of study is required
- Excellent problem-solving skills and ability to analyze complex situations to identify root causes and implement effective solutions
- Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness.
- Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, and interact at all levels within the organization.
Benefits
- Competitive base pay and performance bonuses, dependent on role
- Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
- 401K with employer match and 100% immediate vesting
- Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
- Paid Volunteer Time Off (VTO) Annually
- Tuition Reimbursement
- Parental Leave
- Business casual work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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