Electronic Administration Coordinator managing member benefit data and providing client support for Alberta Blue Cross. Collaborating with teams to ensure data integrity and enhance processes.
About the role
- Order Administrator supporting sales organization by generating accurate orders for Ricoh's customers. Managing order lifecycle from booking through billing while ensuring customer satisfaction in high-paced environment.
Responsibilities
- Receive and process sales orders, ensuring accuracy and completeness of data and documentation.
- Validate pricing, product details, and contract terms; follow up on modifications to maintain billing accuracy.
- Maximize order processing efficiency to meet delivery and invoicing timelines.
- Monitor and manage orders in Oracle from booking through delivery, invoicing, and funding.
- Provide status updates to Sales and run/reconcile Order Management reports.
- Act as liaison for funding questions and lease escalations; resolve invoicing disputes and initiate credit memos as needed.
- Ensure all transactions are billable and fundable prior to installation.
- Collaborate with internal teams to prevent delays and mitigate month-to-month order roll.
- Assist with training new employees and support team members with complex orders.
- Perform other duties as assigned.
Requirements
- Associate degree or equivalent business experience required; bachelor’s degree preferred.
- 3–5 years of experience in sales support, customer service, operations, or finance.
- Experience managing multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word); advanced Excel skills preferred.
- Strong organizational, analytical, and communication skills.
- Ability to work collaboratively with Sales and cross-functional teams.
- Oracle experience preferred.
- Accurate typing and data entry skills.
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Job title
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