Platform Administrator developing and maintaining payment solutions for Desjardins Group; overseeing payment platforms and ensuring service stability.
Responsibilities
Diagnose development teams’ issues, challenges and needs on medium- to high-complexity correction requests, IT services and the rollout and post-rollout phases to determine target outcomes.
Develop and implement objectives, processes, methods, development tools, solutions and action plans.
Analyze data, conduct studies, make recommendations and write reports.
Help handle incidents and problems.
Oversee and stabilize the Enterprise Payments Platform (EPP).
Take care of knowledge base documentation for level 1 support teams.
Requirements
Bachelor's degree in a related field
A minimum of two years of relevant experience in platform administration, IT infrastructure or any other relevant experience
Experience working in an agile environment
Knowledge of French is required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Knowledge of MQ
Knowledge of Control-M
Knowledge of Bash/Python
Knowledge of Microsoft Active Directory, IIS and SQL
Familiarity with ITIL concepts
Unix expertise (RedHat)
Oracle SQL expertise
Available 24/7 as an on-call advisor with pay
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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