Platform Administrator developing and maintaining payment solutions for Desjardins Group; overseeing payment platforms and ensuring service stability.
About the role
- Electronic Administration Coordinator managing member benefit data and providing client support for Alberta Blue Cross. Collaborating with teams to ensure data integrity and enhance processes.
Responsibilities
- Work with external clients to administer member benefit data and updates.
- Provide clear and concise direction and support.
- Continuously provide superior customer experience.
- Coordinate the transition of new and existing groups to the electronic administration system(s).
- Interpret error reports and identify trends.
- Oversee the validation of client and internal data integrity.
- Identify enhancements to existing processes.
- Provide customized documentation and training to clients on procedures.
Requirements
- Business diploma or certificate would be considered an asset.
- Understanding of Alberta Blue Cross Group benefit plans and insurance processes would be considered an asset.
- Strong written and oral communication skills with appropriate style and tone.
- Analytical and problem solving skills.
- Ability to multi-task in a fast-paced environment.
- Strong decision-making ability.
- Strong knowledge of Microsoft Office, particularly Word and Excel.
- Experience working with or viewing XML and Text would be considered an asset.
Benefits
- Opportunities for career growth
- Healthy work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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