About the role

  • Director of Sales Program Operations with Global Payments overseeing sales strategies and team organization. Leading design and governance of core programs for sales operations.

Responsibilities

  • Own the design, governance, and execution of the core programs and operational infrastructure for sales teams.
  • Oversee Sales Incentives, Sales Policy, Sales Expense Management, Sales Communications, and the Sales Administrative function.
  • Bring together existing team members into a unified Sales Program Operations function with clear roles, accountability, and service standards.
  • Assess current capabilities, identify organizational gaps, and evolve the team structure as needed.
  • Partner with Sales Leadership to ensure incentive plans drive the right behaviors and align to revenue targets.
  • Regularly assess policies for relevance, efficiency, and business impact.

Requirements

  • 5+ years of experience in Sales Operations, Revenue Operations, or related business operations roles
  • 3+ years of experience leading and scaling teams
  • Demonstrated experience building or transforming an operational function
  • Proven ability to identify business gaps and independently drive solutions
  • Exceptional communication skills with the ability to translate complexity into clarity
  • Strong track record of challenging and improving legacy processes
  • Excellent cross-functional collaboration skills across Sales, Finance, HR, and Legal
  • Highly analytical with strong financial acumen
  • Experience operating in high-growth or evolving sales organizations preferred

Benefits

  • Equal employment opportunities to all employees and applicants
  • Reasonable accommodations related to applying for employment

Job title

Director, Sales Program Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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