Sr. Director managing the Genius retail and small business platform across international markets. Balancing regional requirements with scalable, consistent core product.
Responsibilities
Own the international product strategy for Genius retail and small business.
Manage the world-wide payment hardware strategy and roadmap.
Evaluate regional needs and determine appropriate placements in core, configuration, or localized extensions.
Maintain clarity on global core vs. regional responsibility boundaries.
Partner with regional teams to understand market-specific requirements.
Translate regional insights into clear product requirements and roadmap inputs.
Support international launches with product readiness and enablement.
Work with engineering to support scalable multi-market capabilities.
Collaborate with design to ensure localized experiences align with Genius standards.
Partner with compliance and legal teams on regional regulations.
Coordinate with delivery, QA, and support teams for rollout readiness.
Lead backlog prioritization for international initiatives.
Manage cross-market dependencies, risks, and technical debt.
Serve as an escalation point during international rollouts.
Ensure strong documentation of platform and regional configurations.
Requirements
10+ years product management experience in SaaS, payments, POS, or commerce.
Experience supporting international or multi-market products.
Strong systems thinking and platform mindset.
Excellent cross-functional communication skills.
Experience with agile development methodologies.
Proficiency with Jira, Confluence, and documentation tools.
Experience with small business POS or payments ecosystems (preferred).
Familiarity with international payments, hardware, and compliance (preferred).
Experience balancing global consistency with local needs (preferred).
Comfort working across time zones and cultures (preferred).
Benefits
Equal employment opportunities for all employees and applicants
Job title
Senior Director, International Product and Hardware
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