Fund Administration Officer role focused on operational support for GIM and assisting with mutual funds/ETF management. Collaborating with internal teams and third-party partners to ensure compliance and effective reporting.
Responsibilities
Assist the Director, Head of Fund Administration for Glenmede Investment Management LP (GIM) with day-to-day operational and administrative business matters
Assist with oversight of the GIM mutual fund/ETF complex, including interaction with third-party business partners and service providers
Launch of initial GIM ETFs, manage internal control documentation, and liaise with other functional business areas of the parent company (i.e. Finance, Accounting, IT, Marketing…etc.)
Provide assistance in resolving middle and back-office issues and support ad hoc reporting and business development requests as needed
Assist the Director of Fund Administration with the collection, analysis, and reporting of firm-level cashflows, including preparation and distribution of weekly, monthly, quarterly, and ad-hoc new business reporting for all GIM products
Independently handle complex to moderately complex client inquiries
Undertake research to respond to client requests, escalate as needed, and keep all relevant parties informed
Assist with the documentation, project management, and logistical coordination for investment vehicle formations/closures (e.g. Mutual Funds, ETFs, CITs, SMAs)
Liaise with all 3rd party business partners and serve as an escalation contact for internal business areas
Represent GIM in department-specific and firm-wide initiatives to expand capabilities, create solutions to unmet business needs, improve client experience, or develop more efficient processes
Support GIM President and Director of Fund Administration with ad-hoc projects and participate in special projects and other assignments as required.
Requirements
Bachelor’s degree minimum
Pursuit toward or attainment of advanced graduate degree in business or certifications such as CPA or CFA ideal
Minimum of seven - ten years of experience in financial services, with direct experience and working knowledge of current regulatory, reporting, and compliance standards for SEC registered investment vehicles such as Mutual Funds or ETFs and Department of Labor (DOL) ERISA qualified Collective Investment Trusts (CITs)
Command of Microsoft Office (proficiency in macros and pivot tables would be helpful)
Familiarity with electronic tools and systems such as FactSet, Morningstar, or Bloomberg would also be beneficial
Proven ability to interact with other professionals on a daily basis, including Senior Leadership
Excellent interpersonal and communication skills, including confidence with public speaking
High functioning individual with strong organizational, time management, and problem-solving skills; ability to multi-task and work well under pressure in time sensitive situations without sacrificing attention-to-detail or accuracy
An individual with a team-oriented demeanor, an effective collaborator, who can also be a self-starter and work independently
Fulfill daily responsibilities, including document management, mutual fund/ETF administrator oversight, and exception-based reconciliation reviews and remediation.
Full understanding of client privacy and confidentiality.
Benefits
Competitive health and welfare benefits, including company HSA contributions
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