Head of HR at PKZ leading HR strategy and operations to enhance company culture and support leadership. Directly managing HR services and compliance for 650 employees in Urdorf.
About the role
- HR Advisor managing employee lifecycle-related administration and documentation. Supporting HR Services team in Budapest with various HR processes and systems.
Responsibilities
- Handle queries/requests received via the ticketing system (ServiceNow) for your supported country and for certain processes globally
- Manage administrative tasks in SAP Success Factors related to the employee lifecycle (onboarding, changes in employment/compensation, offboarding) based on requests from HR and line managers
- Prepare employment certificates and documentation related to the employee lifecycle using the Document Generation/PeopleDoc tool
- Provide system related first level support to the business and HR across the organisation in relation to global annual cycles such as Talent and Performance Management and the Annual Salary Review
- Handle personal data changes initiated by employees via self-service in line with country specific guidelines
- Maintain a strong relationship with local HR in the countries we support, assist them with HR Services processes, challenge requests that are not aligned with agreed procedures
- Involvement in projects focusing on optimizing our processes, depending on affinity/interest
- Seek rapid and efficient resolution of requests, attempting to resolve the majority of requests at the first level following standard operating procedures and other knowledge materials
- Identify the appropriate second-line support team in case of requests that are not in the scope of the HR Services team and promptly route the case to them
- Maintain customer contact until the request is resolved, demonstrating excellent customer service throughout
Requirements
- University or College degree
- 1+ years of experience in HR admin within an international environment is an advantage
- Fluency in English
- Conversational level in French is an advantage, but not a must
- Proficiency in relevant computer applications (preferably SuccessFactors)
- Self-awareness, fast learning
- Flexible, cooperative attitude
- Customer and solution-oriented mindset
Benefits
- Competitive salary with additional benefits, such as cafeteria
- The opportunity to continuously grow and develop via trainings and taking on project work, cooperating with other teams/departments
- Private health insurance
- Opportunity to work from home, supporting your work–life balance
- Language courses
- Access to exclusive perfumes and employee shop with significant discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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