Hybrid Digital Strategy Lead – Customer Experience, Digital & Media Strategy

Posted last month

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About the role

  • Director of Digital Strategy at Gilead focused on media, data, and technology for patient engagement. Leading digital strategies to enhance consumer and healthcare professional interactions.

Responsibilities

  • Develop and execute digital strategies aligned with brand objectives and business goals
  • Serve as the primary point of contact for digital planning across media, web, email, and emerging platforms
  • Design personalized content strategies to enhance engagement for HCPs and patients
  • Embed digital best practices and innovation into brand planning
  • Drive insight development and measurement frameworks
  • Identify opportunities for digital health innovation and emerging technologies
  • Collaborate with media partners and internal teams to optimize activations
  • Provide strategic guidance on digital operations, capability development, and process optimization
  • Ensure regulatory alignment and compliance across all digital initiatives
  • Act as a business partner to therapeutic areas

Requirements

  • Bachelor's Degree and Twelve Years’ Experience OR Masters' Degree and Ten Years’ Experience OR PhD and Eight Years’ Experience
  • 8+ years in digital strategy or omnichannel marketing
  • Expertise in digital planning, media activation, performance measurement & optimization
  • Skilled in audience planning and activation using 1P and 3P datasets
  • Proven ability to develop personalized content strategies across channels
  • Experience in customer journey mapping and CRM/web journey design
  • Bachelor’s degree required; MBA or advanced degree preferred
  • Ability to travel 20 – 30%

Benefits

  • Medical, dental, vision, and life insurance plans
  • Discretionary annual bonus
  • Discretionary stock-based long-term incentives
  • Paid time off

Job title

Digital Strategy Lead – Customer Experience, Digital & Media Strategy

Job type

Experience level

Senior

Salary

$226,185 - $292,710 per year

Degree requirement

Bachelor's Degree

Location requirements

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