Customer Service Representative offering essential support to clients and branch operations at Mygrant Glass. Managing orders, accounts, and customer interactions with professionalism and detail.
GM
Onsite Junior Customer Service Agent, language school
Posted 5 hours ago
About the role
- Junior Customer Service Agent at speakeasy Berlin, assisting language learners. Responsibilities include managing inquiries, guiding students, and administrative tasks
Responsibilities
- Support our students by email and phone across Berlin and at the school's reception on Warschauer Straße
- Sale of course materials
- Administrative tasks such as scheduling the course offering
- Maintenance of customer data and relevant documentation
- Actively ensuring student satisfaction
Requirements
- At least 1 year of professional experience in customer service and/or administrative tasks
- Strong service orientation, enjoyment of working with adult language learners
- Structured way of working
- Good English skills, German skills at least B2 level
- Strong communication skills and confident handling of email correspondence in English
- Confident use of PC and Office applications
Benefits
- Opportunities for further training and development within the school
- Subsidy for BVG company ticket
- An international team with colleagues from around the world
- Bus, S-Bahn, tram and U-Bahn right outside the door
- Subsidy for company fitness via EGYM
- Free coffee and fresh fruit on site, plus snacks
- Employee discounts for restaurants, events and more
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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