Senior Key Account Manager managing client portfolios at International SOS, focusing on service excellence and client retention. Expert in B2B sales and relationship management with a multinational scope.
About the role
- HubSpot Account Strategist at SmartAcre collaborating with clients to implement HubSpot-centric solutions and enhance marketing operations. Leading strategic workshops and ensuring technical project delivery
Responsibilities
- Lead discovery & scoping workshops to analyze client business and revenue-operations requirements
- Propose strategic plans for optimized use of HubSpot (Marketing Hub, Sales Hub, Service Hub) and associated tech stack integrations
- Collaborate with cross-functional SmartAcre teams to define, prioritize, and deliver technical projects with measurable outcomes
- Serve as the lead strategist and point of contact for assigned client engagements; maintain regular communication with client stakeholders about progress, risks, and outcomes
- Present solution design, technical decisions, and value-driven insights to clients in clear, compelling ways
- Evaluate and recommend third-party tools, middleware, or custom workflows to fill gaps
Requirements
- 3-7 years of experience in HubSpot solutions strategy, RevOps, technical marketing/operations, or similar role
- Agency experience preferred
- Recent people and/or client management experience preferred
- Proven track record of working with HubSpot (Marketing, Sales, Service, Operations Hubs) at an architecture or implementation level
- Certified in HubSpot Marketing Hub and HubSpot Sales Hub, at minimum
- Excellent client communication and presentation skills; ability to build credibility with both business and technical stakeholders
- Experience with analytics, reporting, BI tools, or data-visualization platforms is a plus
- Comfortable working in a remote/hybrid environment and collaborating across teams
Benefits
- Competitive salary
- Health, dental, and 401k with employer contribution
- Paid parental leave and compassionate care time
- Performance-based bonuses and incentives
- Training and conference stipends
- Paid holidays and PTO from day one
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