Hybrid People & Culture Manager

Posted 2 hours ago

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About the role

  • People & Culture Manager shaping the HR function in a high-growth fintech firm, creating a great workplace culture while managing people operations effectively across London and Tallinn.

Responsibilities

  • Champion our “great place to work” value in practical, visible ways
  • Partner with Leadership to shape a culture that combines psychological safety with accountability
  • Create an environment where expectations are clear, feedback is normal, and delivery matters
  • Own communication of key People updates, including policies, performance cycles, engagement outcomes, and cultural initiatives
  • Translate complex or sensitive topics into simple, human language
  • Contribute to quarterly updates and company-wide moments that reinforce alignment, accountability, and transparency
  • Evolve our HR frameworks thoughtfully as we grow
  • Ensure processes drive clarity and high standards without unnecessary bureaucracy
  • Oversee contracts, policies, payroll inputs, pensions, and benefits with accuracy and simplicity
  • Ensure GDPR-compliant, well-governed people data practices
  • Own and refine our performance framework so it is clear, fair, and impact-driven
  • Coach managers, including senior leaders, to address underperformance early and constructively
  • Champion high ambition without burnout
  • Lead our Lunch & Learn programme to drive knowledge sharing and visibility
  • Own quarterly company events and help make our London and Tallinn offices energising, welcoming spaces.

Requirements

  • 5+ years’ HR generalist experience
  • Strong knowledge of UK employment law
  • Experience operating as a standalone HR lead or in a small People team
  • Confidence managing employee relations independently
  • Experience in a scaling, fast-paced environment, with Fintech being a plus
  • Clear, confident communication skills and the ability to influence at all levels
  • Ability to work from our London office 2–3 days per week and travel to our Tallinn, Estonia office approximately 1–2 times per quarter
  • You’re commercially aware, pragmatic, and calm under pressure.
  • You understand that a great place to work and a high-performing company are not opposites — they reinforce each other.

Benefits

  • Competitive salary, regularly reviewed to reflect your impact and experience
  • Meaningful share options — you’ll own a part of Penfold and share in our success
  • 10% employer pension contribution, with no matching required (on top of salary)
  • Private medical insurance through Vitality
  • Unlimited holiday — we care about outcomes, not counting days off
  • Hybrid working — London-based team members join us in the office a couple of days a week
  • Great community office space near Borough Underground station
  • Weekly company lunch
  • Cycle to Work scheme
  • Learning & professional development support
  • Quarterly company socials and regular team meet-ups
  • Plus a host of other benefits — see more at https://getpenfold.com/careers

Job title

People & Culture Manager

Job type

Experience level

Mid levelSenior

Salary

£60,000 - £70,000 per year

Degree requirement

No Education Requirement

Location requirements

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