Sales Account Manager driving sales, managing key accounts for Trafi's mobility solutions. Seeking candidate with experience in public tenders and urban transportation.
About the role
- Director of Sales responsible for leading sales teams and revenue growth in SaaS solutions. Collaborating with cross-functional teams to align sales efforts with customer needs and business objectives.
Responsibilities
- Lead and manage our AE and BDR teams (currently 8 and growing), providing coaching, support, and clear expectations
- Recruit and develop sales talent, focusing on consistency, accountability, and strong communication across the group
- Own new ARR business targets, forecasting, pipeline coverage, and share updates with leadership on performance, challenges, and opportunities
- Own our sales process from first contact to close, ensuring it’s effective, repeatable, and easy for the team to follow as we scale
- Responsible for GTM strategy including territory design and segmentation, pricing input, outbound and pipeline development strategy, enterprise accounts, and more
- Review pipeline health, understand key deal blockers, and work with the team to move opportunities forward
- Work with Marketing to align campaigns, improve lead quality, and strengthen the handoff between teams
- Partner with Product to bring back customer insights that support roadmap decisions
- Partner with Customer Success to drive fast time to value, referrals, and strengthen the handoff between teams
- Partner with GTM operations and business systems to create efficiencies and scale
- Support the team in building relationships with key accounts and identifying opportunities for larger or multi-location customers
- Assist with operations and enablement initiatives that lead to positive outcomes for the sales team
- Travel for customer visits, prospect meetings, sales events and industry trade shows is required (approx. once a month)
Requirements
- 5+ years of progressive experience in SaaS sales, including 3+ years in a leadership role managing sales teams
- Experience working with field service, construction, restoration, or similar blue-collar industries is helpful, but not required
- A proven ability to build a sales process, coach a team, and hit revenue targets
- Comfort using CRM and sales tools such as Salesforce and Gong
- Strong communication skills and the ability to work well with cross-functional partners
- A steady, practical approach to leadership—focused on clear expectations, accountability, and performance
- The ability to succeed in a growing environment where you’ll be a player and a coach as we scale.
Benefits
- Balance : Flexible hours, self-managed vacation, and trust to manage your time
- Remote-first : Work where you’re most productive—with access to our collaboration hub in Kitchener
- Growth-oriented : We support your learning and career development
- Well-being : We care about the full human—inside and outside of work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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