Hybrid Director of Sales

at Encircle

• Job title: Director of Sales
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Kitchener, Canada

About the role

• Director of Sales responsible for leading sales teams and revenue growth in SaaS solutions. Collaborating with cross-functional teams to align sales efforts with customer needs and business objectives.

Responsibilities

• Lead and manage our AE and BDR teams (currently 8 and growing), providing coaching, support, and clear expectations
• Recruit and develop sales talent, focusing on consistency, accountability, and strong communication across the group
• Own new ARR business targets, forecasting, pipeline coverage, and share updates with leadership on performance, challenges, and opportunities
• Own our sales process from first contact to close, ensuring it’s effective, repeatable, and easy for the team to follow as we scale
• Responsible for GTM strategy including territory design and segmentation, pricing input, outbound and pipeline development strategy, enterprise accounts, and more
• Review pipeline health, understand key deal blockers, and work with the team to move opportunities forward
• Work with Marketing to align campaigns, improve lead quality, and strengthen the handoff between teams
• Partner with Product to bring back customer insights that support roadmap decisions
• Partner with Customer Success to drive fast time to value, referrals, and strengthen the handoff between teams
• Partner with GTM operations and business systems to create efficiencies and scale
• Support the team in building relationships with key accounts and identifying opportunities for larger or multi-location customers
• Assist with operations and enablement initiatives that lead to positive outcomes for the sales team
• Travel for customer visits, prospect meetings, sales events and industry trade shows is required (approx. once a month)

Requirements

• 5+ years of progressive experience in SaaS sales, including 3+ years in a leadership role managing sales teams
• Experience working with field service, construction, restoration, or similar blue-collar industries is helpful, but not required
• A proven ability to build a sales process, coach a team, and hit revenue targets
• Comfort using CRM and sales tools such as Salesforce and Gong
• Strong communication skills and the ability to work well with cross-functional partners
• A steady, practical approach to leadership—focused on clear expectations, accountability, and performance
• The ability to succeed in a growing environment where you’ll be a player and a coach as we scale.

Benefits

• Balance : Flexible hours, self-managed vacation, and trust to manage your time
• Remote-first : Work where you’re most productive—with access to our collaboration hub in Kitchener
• Growth-oriented : We support your learning and career development
• Well-being : We care about the full human—inside and outside of work