IT Business Analyst serving as a liaison between business stakeholders and technical teams. Focusing on translating business needs into functional requirements and supporting IT solutions.
Responsibilities
Elicits, analyzes, documents, and validates business, product and system requirements
Collaborates with stakeholders to assess current state, business objectives, processes, pain points and resolves issues for future state processes and capabilities
Translates business needs to functional requirements, user stories, process flows, and use cases
Supports discovery, solution design, system configuration, and testing efforts to ensure solutions meet business requirements, quality standards and end user needs
Establishes specifications for new projects by developing project goals, phases, and impact analysis
Attends and facilitates projects, workshops, requirement review sessions, and regular meetings providing professional consultation and clarification as needed
Maintains system requirements for traceability, documentation and prioritization
Supports product and pricing systems setup
Owns and manages assigned product backlog, road mapping, prioritizing features, enhancements, and technical improvements to meet customer expectations.
Supports change management and post-implementation activities
Maintains knowledge of functionality, dependencies, and impact with processes between integrated systems.
Requirements
Bachelor’s degree in Information Technology, Business, Computer Science or related field.
An equivalent combination of education and experience may also be considered.
2-4 years of related experience
Strong experience with requirements gathering and documentation techniques
Ability to diagnose and resolve basic data and order entry incidents while adhering to business standards.
Understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid)
Strong analytical, problem-solving, and critical-thinking skills
Highly organized and adaptable in managing changing demands, multiple initiatives and priorities
Excellent written and verbal communication skills
Ability to work effectively independently and with both technical and non-technical stakeholders
Ability to support off-hours implementations.
Benefits
$0 Health Insurance Premium for Employee-Only Coverage (Plus low-cost premiums for other coverage levels!)
4% Retirement Match with Profit Sharing
Generous Paid Time Off (Vacation, Holiday, Parental, Volunteer, and Sick)
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