Cayuse Holdings through its subsidiaries employs over 600 amazing people who are based all around the United States, with a few locations overseas.
Cayuse is owned by the Umatilla Indian Reservation – with a US-based delivery center in Pendleton Oregon.
Founded initially in 2006, through a joint venture with Accenture, this company has significantly expanded its operations and contracts to include delivery in many locations beyond Oregon.
Our company vision is to Grow the Company and Grow the People, enabling career development, economic growth and development for both our company and that of our tribal owners.
We provide competitive benefits, including remote work for many of our positions, and excellent wellness and 401K matching programs.

Cayuse Holdings

Browse and apply for open jobs at Cayuse Holdings.

director

Cayuse Holdings is a company that represents a portfolio of businesses focused on delivering IT services across various sectors, including Government, Commercial, and Native Solutions. The company prioritizes long-term relationships with clients and provides a wide range of services, such as program and project management, cybersecurity operations, and systems implementation. With a commitment to sustainability and stewardship, Cayuse Holdings aims to make a positive impact while servicing federal, state, local governments, and tribal entities.

Cayuse Holdings through its subsidiaries employs over 600 amazing people who are based all around the United States, with a few locations overseas.   Cayuse is owned by the Umatilla Indian Reservation – with a US-based delivery center in Pendleton Oregon. Founded initially in 2006, through a joint venture with Accenture, this company has significantly expanded its operations and contracts to include delivery in many locations beyond Oregon.   Our company vision is to Grow the Company and Grow the People, enabling career development, economic growth and development for both our company and that of our tribal owners. We provide competitive benefits, including remote work for many of our positions, and excellent wellness and 401K matching programs.

• Responsible for formulating and executing strategies, overseeing operations and managing Civil’s book of business, providing overall leadership and direction
• Plan and monitor day-to-day business activities
• Plan, implement and manage the overall long-term business plans and organizational goals
• Supervising and collaborating with Directors and other senior managers
• Review financial and operational performance of the organization, manage operational budgets to promote profitability
• Developing and maintaining relationships with stakeholders, partners, and clients
• Manage staff and provide guidance, supervision and support as needed
• Ensuring compliance with legal and ethical standards and policies
• Building an effective team of leaders by providing guidance and coaching to subordinate managers
• Act as the public speaker and public relations representative of the company in ways that strengthen its profile

Executive Managing Director – State, Local & Education BU

Executive Managing Director ensuring strategic management and success of Cayuse’s SLED practice areas. Responsible for operational oversight and achieving company goals.

implementation-specialist

• Organize, lead, and document workshops to gather business requirements, define workflows, and identify key pain points.
• Work collaboratively with stakeholders, business units, and technical teams to identify needs and provide SAP EAM solutions that drive efficiency.
• Configure SAP EAM systems to support notifications, work orders, preventive maintenance, and lifecycle management of assets.
• Implement work order integration with cross-functional SAP modules, such as: FI (Finance Integration) for cost allocation and internal orders, MM (Material Management) for inventory and procurement processes, CO (Controlling) for work breakdown structures and reporting.
• Develop solutions for non-SAP integrations, including GIS and mobility solutions.
• Leverage experience with field scheduling platforms and mobile applications to enhance workforce productivity.
• Lead end-to-end SAP implementation projects from requirement gathering to post-implementation support.
• Design and document functional workflows, test scenarios, and implementation strategies within Agile and Waterfall methodologies.
• Develop detailed project plans, mitigate risks, and monitor progress to ensure on-time, within-budget delivery.
• Conduct end-user training sessions, ensuring adoption and facilitating department change management.
• Collaborate with development teams to translate functional requirements into technical designs and specifications.
• Work closely with third-party providers, business users, and IT teams to design seamless integrations.

Functional SAP EAM Implementation Consultant

Functional SAP EAM Implementation Consultant leading SAP implementations and workshops. Working with cross-functional teams to enhance enterprise asset management solutions.

support-engineer

• Provide exceptional customer focus and operational support for defined desktop services.
• Perform technical support functions for the resolution of desktop problems, incidents, issues and emergencies.
• Respond to assigned tasks in accordance with predefined guidelines while meeting targets for SLA.
• Troubleshoot and escalate as necessary any hardware failures to the manufacturer for onsite/depot service dispatch.
• Maintain accurate and concise service assets and configuration management for desktop infrastructure.
• Support third party vendors in the installation, configuration, delivery, maintenance and monitoring of components and services.
• Assist in the delivery of infrastructure development and build activities, including release and deployment management for new services.
• Document desktop problems and resolutions and provide to knowledge base administrator.

Deskside Support Analyst

Desktop Support Analyst providing IT support in a hybrid work environment for Cayuse Commercial Services. Responsible for resolving desktop issues and assisting with user technology needs.

account-manager

• Lead the strategic direction of the client’s operations, partnering with key stakeholders to meet client goals and develop new initiatives as the health benefits landscape evolves.
• Oversee the implementation and adherence to operational policies and procedures to achieve performance excellence.
• Act as the primary point of contact for the client, ensuring strong relationships and proactive communication between Cayuse and all client stakeholders.
• Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email, and self-service support), ensuring adherence to SLAs, data accuracy, and customer satisfaction.
• Monitor and manage key performance metrics, analyzing trends and results to inform decision-making and recommend process improvements.
• Collaborate with internal leaders (Operations Manager, Quality Manager, Training Manager) to maintain client operational efficiency, ensure staff readiness, and implement technology solutions like AI chatbots, CRM, and workforce management tools.
• Drive compliance with privacy, data security, accessibility, and cultural competency standards as outlined in regulatory and contractual frameworks.
• Lead the transition process during contract implementation or vendor turnover, ensuring operational continuity with minimal customer disruptions.
• Provide regular progress reports to both Cayuse senior leadership and the client, ensuring full visibility into operational successes and potential challenges.
• Oversee onboarding and training readiness for all the client’s staff, ensuring all team members are fully equipped to deliver high-quality customer support.
• Implement a strategy for continuous improvement, including staff development, technology adoption, and quality monitoring to ensure customer excellence.

Senior Account Manager

Senior Account Manager leading strategic direction and operational delivery for healthcare clients. Collaborating with stakeholders and managing customer service functions to meet performance excellence.

product-designer

User Research and Design Leadership. Lead user research initiatives, conduct journey mapping, and synthesize insights to enhance user interaction experiences. Apply design-thinking methodologies to identify opportunities for usability and process optimization. Produce artifacts such as detailed wireframes, prototypes, and visual hierarchies that comply with accessibility standards and branding guidelines. Collaborative and Stakeholder Engagement. Partner with our client and cross-functional teams, ensuring UI/UX designs adhere to industry best practices. Utilize a variety of UX/UI tools, including Figma, Adobe XD, Sketch, and Hotjar, to design, test, and optimize user experiences. Integrate usability testing, responsive design techniques, and SEO optimization principles into design workflows. AI/ML Interface Design Develop user interfaces for systems utilizing Artificial Intelligence and Machine Learning with a focus on explainability (XAI) and intuitive human-AI interaction principles. Complex System Design for Regulated Industries. Design intuitive solutions for systems with complex business logic, particularly in sectors such as government services, healthcare, or finance that require strict adherence to regulatory requirements. Design inclusively with a deep understanding of WCAG and other accessibility guidelines to ensure compliance and usability for all users. Translate complex data and AI insights into clear, visually compelling formats that support informed decision-making and enhance user understanding. User Advocacy and Accessibility. Facilitate discovery workshops, sprint planning, and feedback sessions to ensure alignment of design concepts with business objectives. Other duties as assigned

UI/UX Designer

UI/UX Designer leading user research, prototyping, and AI/ML interface design for Cayuse Civil Services, LLC

Cayuse Holdings through its subsidiaries employs over 600 amazing people who are based all around the United States, with a few locations overseas. Cayuse is owned by the Umatilla Indian Reservation – with a US-based delivery center in Pendleton Oregon. Founded initially in 2006, through a joint venture with Accenture, this company has significantly expanded its operations and contracts to include delivery in many locations beyond Oregon. Our company vision is to Grow the Company and Grow the People, enabling career development, economic growth and development for both our company and that of our tribal owners. We provide competitive benefits, including remote work for many of our positions, and excellent wellness and 401K matching programs.

Cayuse Holdings

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