Business Analyst contractor analyzing business needs and translating them into actionable documentation. Collaborating with teams for system improvements and process efficiencies.
About the role
- Business Analyst III responsible for managing and implementing documentation for client’s business needs at Cayuse Civil Services. Collaborating with stakeholders to translate requirements into actionable solutions.
Responsibilities
- Gather, analyze, and document user requirements, business processes, and problems to automate or improve existing systems; elicit and document business needs for new systems.
- Translate requirements into user stories.
- Analyze program policies and procedures to determine their effect on automated systems and system functional areas.
- Provide quality assurance consultation to projects, assignments, or special initiatives.
- Develop and review test cases; process change requests; and manage a project’s scope, acceptance, installation, and deployment.
- Maintain assigned business relationships with vendors, seek best value for new and renewing technologies, and review and approve monthly and annual invoices.
- Follow all TDA policies and procedures.
- Performs quality assurance (QA) of user stories, ensuring that all acceptance criteria and non-functional requirements have been met.
- Plans and prepares training materials for both internal and external users and helps to conduct training sessions covering assigned systems.
- Identify opportunities for improving business processes through automation and assist in the preparation of proposals to develop new systems.
- Assist with reviewing and preparing complex project management deliverables such as project charters, project plans, test plans, and risk management plans.
- Consult on the analysis of an application, troubleshoots system problems, and recommend solutions.
Requirements
- 8 years of experience in business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies.
- Deep understanding of the license life cycle, including new license application and management processes.
- Skilled in creating detailed user stories, defining acceptance criteria, and performing manual testing, including mobile application testing.
- Ability to gather and document mobile requirements and design wireframes to ensure intuitive and user-friendly interfaces.
- Strong capability to interact with end users for requirement validation and solution feedback.
- 8 years of experience with Agile methodologies, user story creation, working as part of an Agile team, participating in all Agile ceremonies, and leading Refinement and Sprint planning sessions.
- 8 years of experience using Azure Dev Ops, Jira, or similar.
- 8 years of experience working under limited supervision, with considerable latitude for the use of initiative and independent judgment.
- 8 years of experience coordinating the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
- 8 years of experience coordinating with outside vendors and contractors to complete projects and service requests; and defines, assigns.
- 8 years of experience identifying opportunities to improve business processes through automation and help prepare proposals to develop new systems.
- 8 years of consulting on the analysis of an application, troubleshoots system problems, and implements solutions.
- 8 years of experience with providing complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives.
- 8 years of experience reviewing complex project deliverables such as charters, design documentation, test plans, and risk assessment plans; and provide comments and suggestions to document owners.
- 8 years of experience developing training curriculum and conduct formal training sessions covering assigned systems modules.
- 8 years of developing the design and/or review of test cases; processes change requests.
- Must be able to pass a background check.
- Minimum Skills: Must possess problem-solving skills. Exceptional communication skills, both oral and written. Analyzing and interpreting raw data. Requirements gathering and documentation. Business process improvement and system design. Ability to respond effectively to customers with a sense of urgency. Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. Highly motivated with the ability to handle and manage multiple tasks at any one time. Ability to forge new relationships, individual and teaming in nature. Must be a Self-starter, that can work independently and as part of a team.
Benefits
- Medical, Dental and Vision Insurance
- Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
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