Business Analyst focusing on process mapping within Davy Group's Operations division in Ireland. Collaborating with stakeholders to enhance business processes and facilitate improvements.
Responsibilities
Collaborate with and develop strong working relationships with key stakeholders to facilitate a deep understanding of business process, challenges and opportunities.
Create clear and accurate BPMN process maps to visualize current state workflows.
Facilitate workshops and interviews to understand the process, risks, controls and potential pain points and improvement opportunities.
Become a subject matter expert by building a detailed knowledge base of business operations, business processes, data flows and systems in the business areas supported.
Work with 1LOD & 2LOD to identify risks and controls associated with processes as part of a process led risk management framework.
Engage with the RCSA “Risk Control Self-Assessment” process ensuring new and existing risk and controls are captured on process maps.
Maintain process mapping documentation and ensure it is up to date and accessible.
Deliver timely status and project updates to management and relevant business owners.
Provide additional support where required such as supporting process improvement initiatives, analysis work, working with IT, operations, and project teams to ensure alignment between business needs and technical solutions.
Comply with the Risk and Compliance frameworks, policies and procedures associated with the role.
Requirements
Minimum 5 years previous experience as a Business Analyst with a strong focus on process mapping and process improvement.
Proficiency in tools such as Visio, other process mapping tools, or similar.
Strong understanding of BPMN standards and process documentation best practices.
Stakeholder management skills and excellent communication both verbal and written.
Analytical mindset with attention to detail.
Ability to simplify complex processes and communicate them clearly.
Comfortable working across multiple business units and managing competing priorities.
Experience working in Agile or hybrid project environments.
Strong troubleshooting and problem-solving skills.
Experience working within the financial services industry, risk experience also an advantage.
An ability to prioritise workloads and achieve critical deadlines.
A proven record as a team player with ability to work effectively with people at all levels of the organisation.
Solid understanding and experience in a range of system development life cycle methodologies.
Experience of translating business needs into formal business requirements & functional specifications.
Benefits
Health and wellness support
Flexible working options
Flexible benefits allowance
Learning and development opportunities
Assisted retirement planning
Comprehensive Employee Assistance Programme (EAP)
Mental health first aid
Sports & Social teams promoting physical wellbeing and social connection
Competitive remuneration package including salary, bonus, pension and additional benefits
Comprehensive range of professional and personal development opportunities
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