Business Analyst contractor analyzing business needs and translating them into actionable documentation. Collaborating with teams for system improvements and process efficiencies.
About the role
- IT Business Analyst focusing on process and data analysis within a leading insurance company's transformation team. Collaborating with stakeholders to deliver value and improve business procedures.
Responsibilities
- Put the Customer at the centre of the role with intimate understanding and anticipation of customer needs.
- Anticipate future challenges and opportunities to deliver long-term value.
- Analyse and challenge business problems, opportunities and needs to drive out what’s really needed.
- Understand the business and technology vision and strategy to prioritise and align key outcomes.
- Collaborate with Stakeholders, Project Managers, Product Owners, Developers, Testers, Business and Solution Architects to assist in the delivery of value.
- Be purposeful and thoughtful in how you plan and approach analysis activities with clearly defined purposes and outcomes.
- Lead and deliver such analysis activities, including: Breaking down complex business problems into manageable components (e.g., Epics, User Stories, Business Requirements).
- Defining and document functional and non-functional requirements.
- Develop process maps and target operating models to enhance clarity and efficiency.
- Data analysis and definition, e.g. data-led insights, development of data dictionaries and data models.
- Supporting the validation of solutions delivered against acceptance criteria, through test planning, execution, coordination, etc.
- Partnering with Architects or Development teams to produce appropriate design specifications.
- Continuously review and assess solution delivery to ensure it will meet business requirements.
- Embrace, challenge and evolve standards and practices around ways of working.
- Drive continuous improvement within scrum or project teams through active participation in all ceremonies and meetings, embracing psychological safety to speak up.
- Balance and prioritize workload, escalating conflicting demands where necessary.
- Contribute to risk management through raising, reviewing, monitoring and supporting their mitigation.
Requirements
- Proven experience as a business analyst or similar role.
- Strong ability to support stakeholders through change initiatives.
- Insurance industry experience with a deep understanding of its challenges and opportunities.
- Excellent communication skills and a collaborative mindset.
- Strong proactive problem-solving ability.
- Empathetic approach to understanding and addressing customer needs.
- Comfortable working in fast-paced, evolving environments with a capacity for managing ambiguity.
- Capable of fostering a culture of learning and applying new insights.
- Knowledgeable about the challenges of heterogeneous technologies and mainstream IT architectures.
- Expertise in defining business analysis approaches for complex programs and projects.
- Able to maintain impartiality and provide balanced perspectives.
- Proactive in identifying potential issues and taking preventative or corrective action.
- Self-driven, with a strong sense of urgency and focus on delivering results.
- Experience mentoring, coaching, and developing members of an analysis team.
- Experience working in Agile or DevOps environments.
- A relevant professional qualification is highly desirable.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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