Business Analyst contractor analyzing business needs and translating them into actionable documentation. Collaborating with teams for system improvements and process efficiencies.
About the role
- Business Analyst developing tools and solutions for insurance sales enablement in a hybrid role. Collaborating with Journey Teams and stakeholders to enhance customer experience.
Responsibilities
- Collaborate with senior analysts and stakeholders to gather, assess, and document business needs for sales enablement, underwriting, and quoting processes
- Create mockups, wireframes, or visual aids to demonstrate requirements and proposed solutions
- Map current and future state processes and integrations using tools such as Miro or Visio
- Facilitate workshops and meetings to clarify requirements, document feedback, and build consensus
- Drive stakeholder buy-in on requirements and document decisions for traceability and change control
- Contribute ideas to streamline workflows and enhance operational efficiency
- Support initiatives that leverage customer insights to improve or redesign the current experience
- Participate actively in Agile ceremonies (stand-ups, sprint planning, retrospectives)
- Work closely with the PO to ensure changes are effectively controlled, communicated, and implemented
- Support test planning, execution, and documentation to ensure delivered solutions meet business needs
- Assist with project activities such as meeting scheduling, task tracking, and status reporting
Requirements
- Strong written and verbal communication skills
- Ability to facilitate meetings, workshops, and collaborative sessions to drive requirements clarity and alignment
- Experience or aptitude in creating mockups, wireframes, or process maps
- Interest in learning business analysis, Agile practices, and process documentation
- Organizational skills and attention to detail
- Ability to work collaboratively, take direction, and develop new skills in a team environment
- Bachelor's degree (or progress toward degree) in Business, Finance, Information Systems, or a related field (preferred)
- Exposure to or experience in Underwriting, Group Insurance, or Quoting processes (preferred)
- Internship or coursework related to business analysis or insurance (a plus)
- Familiarity with Agile methodologies (helpful but not required)
Benefits
- Medical, dental, vision, life insurance, disability insurance
- Paid Time Off (PTO), and leave of absences, such as parental and military leave
- 401(k) plan with company match (up to 4%)
- Company-funded pension plan
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
- Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance
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