About the role

Business Analyst developing tools and solutions for insurance sales enablement in a hybrid role. Collaborating with Journey Teams and stakeholders to enhance customer experience.

Responsibilities

Collaborate with senior analysts and stakeholders to gather, assess, and document business needs for sales enablement, underwriting, and quoting processes
Create mockups, wireframes, or visual aids to demonstrate requirements and proposed solutions
Map current and future state processes and integrations using tools such as Miro or Visio
Facilitate workshops and meetings to clarify requirements, document feedback, and build consensus
Drive stakeholder buy-in on requirements and document decisions for traceability and change control
Contribute ideas to streamline workflows and enhance operational efficiency
Support initiatives that leverage customer insights to improve or redesign the current experience
Participate actively in Agile ceremonies (stand-ups, sprint planning, retrospectives)
Work closely with the PO to ensure changes are effectively controlled, communicated, and implemented
Support test planning, execution, and documentation to ensure delivered solutions meet business needs
Assist with project activities such as meeting scheduling, task tracking, and status reporting

Strong written and verbal communication skills
Ability to facilitate meetings, workshops, and collaborative sessions to drive requirements clarity and alignment
Experience or aptitude in creating mockups, wireframes, or process maps
Interest in learning business analysis, Agile practices, and process documentation
Organizational skills and attention to detail
Ability to work collaboratively, take direction, and develop new skills in a team environment
Bachelor's degree (or progress toward degree) in Business, Finance, Information Systems, or a related field (preferred)
Exposure to or experience in Underwriting, Group Insurance, or Quoting processes (preferred)
Internship or coursework related to business analysis or insurance (a plus)
Familiarity with Agile methodologies (helpful but not required)

Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO), and leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance