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Hybrid Senior Heavy Duty Power Customer Portfolio Manager – Power Outage Manager
Posted 3 months ago
About the role
- Senior Heavy Duty Power Customer Portfolio Manager managing contracts and customer relations for GE Vernova. Responsible for overseeing project deliverables and customer satisfaction in the Power Outage sector.
Responsibilities
- Responsible for the profitability and customer satisfaction for assigned contracts and customer obligations
- Provide service agreement, fixed price, and time and material program management
- Interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams
- Foster and develop strong relationships with customers in the Orlando area
- Own contract leadership and fulfillment including all project deliverables
- Provide on-going Gas Turbine Product technical and business support to assigned customers
- Organize pre-outage, post-outage, and outage milestone meetings with all stakeholders for each location
- Execute the Outage 360 process and Change Orders while building the outage project /scope coordinating with our FieldCore team
- Oversee Gas Power warranty and applicable commercial considerations
Requirements
- Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 7 years of experience in power generation industry OR associate’s degree in addition of 6 years of experience in a power generation industry)
- Minimum of 5 years of knowledge and experience within the Power Industry / Technical Field Services or Contract Management with strong Mech Turbine knowledge.
- Strong quality background with Black Belt certification
- Strong leadership, financial and commercial skills
- Experience planning and executing outages.
- Experience working with customer leadership teams
- Demonstrated communication, presentation & organizational skills
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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