Service Manager leading Professional Services team at Integrity Technology Solutions. Delivering client outcomes and driving operational excellence in a hybrid work environment.
About the role
- Spa Manager overseeing the spa operations at BEECH Resort & Lindner Hotel in Germany. Focused on guest satisfaction, team leadership, and service excellence.
Responsibilities
- Management and organization of the entire spa area, including staff leadership and development
- Planning, implementation and continuous improvement of spa programs and treatments
- Ensuring first-class customer service and high guest satisfaction
- Budget planning and monitoring, cost control, and increasing revenue in the spa area
- Ensuring compliance with all hygiene standards and legal regulations
- Training and motivating the spa team
- Collaboration with other departments to ensure holistic guest wellbeing
- Developing and implementing marketing strategies to promote the spa offering
Requirements
- Completed vocational training or degree in wellness, spa management or hotel management
- Several years of professional experience managing a spa or wellness area, ideally in an upscale resort
- Strong leadership skills and experience in team development
- Strong customer orientation and a friendly, professional demeanor
- Excellent organizational skills and a solution-oriented mindset
- Enthusiasm for wellness, health and sustainable relaxation
- Very good German and English language skills, both written and spoken
- Flexibility and willingness to work on weekends and public holidays
Benefits
- €1,000 gross sign-on bonus in the first month for qualified professionals in gastronomy/hospitality/tourism
- Permanent employment contract with attractive salary opportunities depending on qualifications and experience
- Two days off per week
- BonagoBenefitCard — monthly €50 shopping voucher redeemable with over 200 premium partners
- Free staff meals
- Provision of a rent-free, fully furnished apartment for 6 months in a prime location in Boltenhagen near our property; the beach is only about 100 meters away
- 30 days of vacation per year
- Subsidy for capital-forming benefits or company pension scheme
- Interactive duty roster via employee app
- Hotel employee discounts and special conditions with external partners
- Discounted overnight rates for you, your family and friends at all Lindner Hotels & Resorts, me and all hotels and Hyatt Hotels
- Corporate Benefits — discounts at over 1,000 well-known companies
- Individual training and development opportunities through a wide range of courses
- Company bike leasing
- Free parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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