Digital Account Manager responsible for strategic communication and client relationship nurturing in the tier 3 auto business sector. Leveraging data-driven insights and industry expertise for client success.
Responsibilities
Collaborate closely with sales teams and end clients to develop, optimize, and strategize campaigns
Identify conflicts and demonstrate adept problem-solving skills to support client campaign management
Proactively devise retention plans and strategies to prevent client attrition
Serve as a support layer for technology and process training
Conduct proactive audits of marketing campaign performance
Conduct comprehensive research to deliver valuable industry insights
Provide crucial support to the sales cycle
Collaborate closely with sales management and corporate staff
Lead the business review process to ensure retention month over month
Undertake other related duties as assigned
Requirements
3-5 years of experience in client relationships
3-5 years of experience in digital media marketing products, including expertise in platforms such as Google Ads, Facebook Ads Manager, and OTT
Demonstrated experience in maintaining robust client relationships
Highly process-oriented, organized, and adept at multitasking
Exceptional written and oral communication skills
Adept at creative and entrepreneurial thinking
Proven track record of being solutions-oriented
Familiarity with the auto dealership landscape and key business drivers (preferred)
Proficiency in Jira program management (preferred)
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