Behavioral Health Community Partnership Manager leading engagement and performance improvement initiatives for Carelon. Responsible for establishing provider relationships and improving care outcomes in Northern California.
About the role
- Associate Account Manager managing digital media campaigns and client relationships at Digital Remedy. Collaborating with teams for KPI-driven campaign execution and optimization.
Responsibilities
- Support the execution of digital media campaigns through setup, launch, pacing, and optimization across display, video, and social platforms.
- Communicate regularly with client contacts and internal teams to ensure seamless delivery and alignment on campaign goals and performance.
- Partner with Media Operations to troubleshoot issues related to creative, tracking, trafficking, and reporting.
- Analyze campaign data to identify optimizations and performance opportunities that meet or exceed client KPIs.
- Develop a solid understanding of presale expectations, IO and campaign order requirements, and strategic context for each campaign.
- Maintain internal documentation and shared email workflows to ensure ongoing clarity and organization across teams.
- Support upsell opportunities by understanding client objectives and helping position Digital Remedy solutions that drive ROI and long-term growth.
- Manage all assigned client accounts to contribute to monthly revenue goals.
Requirements
- Bachelor’s degree or equivalent experience (Marketing/Advertising focus preferred).
- 0–1+ years of client services, digital media, or advertising experience.
- Excellent verbal and written communication skills, including strong phone and presentation abilities.
- Strong customer-service mindset focused on satisfaction, resolution, and loyalty.
- Strong analytical and problem-solving capabilities, with solid proficiency in Excel and Google Office Suite / Workspace.
- Ability to assess large amounts of data and understand digital campaign performance.
- Proficiency in online SaaS platforms across various use cases (CRM, analytics, etc.)
- Familiarity with Adobe Creative Suite.
- Understanding of advertising creative asset use and management (video, display, audio, etc.)
- Strong budgeting management and financial literacy.
Benefits
- Great benefits
- Open door policy
- Upward mobility
- Strong desire to see you succeed
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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