Hybrid Associate Account Manager

Posted last week

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About the role

  • Associate Account Manager managing digital media campaigns and client relationships at Digital Remedy. Collaborating with teams for KPI-driven campaign execution and optimization.

Responsibilities

  • Support the execution of digital media campaigns through setup, launch, pacing, and optimization across display, video, and social platforms.
  • Communicate regularly with client contacts and internal teams to ensure seamless delivery and alignment on campaign goals and performance.
  • Partner with Media Operations to troubleshoot issues related to creative, tracking, trafficking, and reporting.
  • Analyze campaign data to identify optimizations and performance opportunities that meet or exceed client KPIs.
  • Develop a solid understanding of presale expectations, IO and campaign order requirements, and strategic context for each campaign.
  • Maintain internal documentation and shared email workflows to ensure ongoing clarity and organization across teams.
  • Support upsell opportunities by understanding client objectives and helping position Digital Remedy solutions that drive ROI and long-term growth.
  • Manage all assigned client accounts to contribute to monthly revenue goals.

Requirements

  • Bachelor’s degree or equivalent experience (Marketing/Advertising focus preferred).
  • 0–1+ years of client services, digital media, or advertising experience.
  • Excellent verbal and written communication skills, including strong phone and presentation abilities.
  • Strong customer-service mindset focused on satisfaction, resolution, and loyalty.
  • Strong analytical and problem-solving capabilities, with solid proficiency in Excel and Google Office Suite / Workspace.
  • Ability to assess large amounts of data and understand digital campaign performance.
  • Proficiency in online SaaS platforms across various use cases (CRM, analytics, etc.)
  • Familiarity with Adobe Creative Suite.
  • Understanding of advertising creative asset use and management (video, display, audio, etc.)
  • Strong budgeting management and financial literacy.

Benefits

  • Great benefits
  • Open door policy
  • Upward mobility
  • Strong desire to see you succeed

Job title

Associate Account Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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