Hybrid Training Enablement Consultant

at Fusion92

• Job title: Training Enablement Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $80,000 - $100,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Client Success Manager serving financial institutions with training strategies and support. Collaborating cross-functionally to empower clients and drive success in using Fiserv products.

Responsibilities

• Serve as a dedicated point of contact for FIs, their SMB customers, and internal partners
• Design and deliver engaging training sessions, workshops, and webinars tailored to client needs
• Collaborate with sales, marketing, product management, and operational teams to align training strategies to business goals
• Execute go-to-market strategies and identify cross-sell and upsell opportunities
• Collect feedback and assess training program effectiveness to continuously improve content and delivery
• Provide real-time support for partner enablement, onboarding, and seller training
• Lead demos, presentations, and product education sessions to support client sales success
• Create and maintain training documentation, tools, and digital assets
• Promote product awareness and drive client engagement by sharing best practices and industry insights
• Track and report enablement activity and outcomes, aligning with leadership on cadence and distribution

Requirements

• 3–4 years of training, enablement, or client education experience, ideally in a B2B or fintech environment
• 3+ years of sales or sales support experience, including pipeline-building strategies
• Strong presentation and facilitation skills, with experience in adult education or cognitive learning techniques
• Excellent interpersonal, written, and verbal communication skills
• Ability to collaborate across teams and influence stakeholders at all levels
• High level of organization, self-motivation, and ownership
• Experience supporting go-to-market initiatives and onboarding programs
• 2+ years in the banking or financial services industry
• Familiarity with consultative sales and negotiating techniques
• Proficiency in tools like Microsoft Office, webinar platforms, and CRM systems
• Experience working in high-touch, white-glove service environments
• Up to 50% travel required for client meetings, enablement sessions, and in-person training support

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities