About the role

  • NQ Service Delivery Manager operating as subject matter expert for retirement plans. Interacting with plan sponsors and managing annual enrollment events to enhance customer experience.

Responsibilities

  • Operates as the subject matter expert for NQ plan set-up
  • Consult on best practices and preferred solutions
  • Interact directly with plan sponsors
  • Grow your network by working with internal groups
  • Manage annual enrollment events
  • Deliver positive outcomes to improve plan sponsor and participant experience

Requirements

  • 3+ years of related experience working with retirement plans and interacting with Plan Sponsors.
  • Bachelor’s Degree or equivalent work experience
  • Experience with Nonqualified Plans preferred.
  • Strong interpersonal and client communication skills
  • Ability to convey complex technical information
  • Organizational skills and meticulous attention to detail
  • Problem-solving skills, logical reasoning, and analytical thinking
  • Service mindset focused on customer needs

Benefits

  • Health insurance
  • Flexible work arrangements
  • Paid time off

Job title

Service Delivery Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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