NQ Service Delivery Manager operating as subject matter expert for retirement plans. Interacting with plan sponsors and managing annual enrollment events to enhance customer experience.
Responsibilities
Operates as the subject matter expert for NQ plan set-up
Consult on best practices and preferred solutions
Interact directly with plan sponsors
Grow your network by working with internal groups
Manage annual enrollment events
Deliver positive outcomes to improve plan sponsor and participant experience
Requirements
3+ years of related experience working with retirement plans and interacting with Plan Sponsors.
Bachelor’s Degree or equivalent work experience
Experience with Nonqualified Plans preferred.
Strong interpersonal and client communication skills
Ability to convey complex technical information
Organizational skills and meticulous attention to detail
Problem-solving skills, logical reasoning, and analytical thinking
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