Director of Strategic Account Management at Frontify leading global account team for enterprise growth. Collaborating across Sales, Product, and Marketing to deepen customer relationships and drive revenue growth.
Responsibilities
Lead, develop, and expand a high-performing global team of Account Managers.
Build and oversee the account management strategy, ensuring a consistent approach to retention, expansion, and account development.
Establish clear success metrics, forecasting methods, and reporting processes that connect customer value with revenue performance.
Collaborate cross-functionally with Sales, Product, and Marketing to align customer priorities with Frontify’s business goals.
Strengthen executive relationships within key accounts and across internal teams.
Coach the team and lead with clarity, influence, and commercial awareness.
Requirements
You bring extensive experience in enterprise account management or customer success within a SaaS, B2B environment.
You have a proven track record of managing large, complex accounts and achieving measurable growth.
You’ve led and developed senior account managers in a global context.
You combine strong commercial judgment, operational discipline, and genuine customer empathy.
You bring a collaborative mindset, thriving in cross-functional environments and aligning diverse teams toward shared outcomes.
You’re a builder at heart and are comfortable rolling up your sleeves, getting hands-on, and creating practical solutions to move the business forward.
Benefits
At least 5 weeks of holiday (PTO)
Paid educational and well-being days off
Home office setup budget
Annual salary review
Localized benefits
Invite to our summer company meet-up in Switzerland
Account Management Intern supporting enterprise merchants to expand their use of Tabby’s fintech products and services. Collaborating cross - functionally to drive growth and partnership initiatives.
Account Management Executive at Tabby managing enterprise clients and driving product adoption. Responsible for building client relationships and contributing to strategic initiatives for growth.
Commercial Account Manager at TeamViewer connecting people with technology and turning customer insights into revenue. Building strong relationships and spotting growth opportunities.
Business Development & Account Manager responsible for driving new business and managing strategic clients in the Telecom sector. Focus on building long - term partnerships to enhance sustainable growth.
Partner Manager expanding partner ecosystem and developing existing partnerships for INFORM software solutions in AI. Collaborating with internal teams for shared success in the market.
Key Account Manager managing key client relationships and driving ICT sales initiatives in Switzerland. Focused on business development and customer satisfaction in the Swiss market.
Key Account Manager driving strategic customer relationships and sales growth in ICT sector. Engaging with clients to develop tailored solutions for long - term business success.
Account Manager supporting client services team at 1000heads to deliver digital brand campaigns. Involves client meetings, campaign execution, and industry trend contributions.
Account Manager at Entain Australia & New Zealand focusing on customer relationships and engagement. Driving high - value client interactions and managing compliance effectively in a hybrid role.