Engaging with potential patients and caregivers about FreedomCare's home care program. Collecting information and nurturing relationships to facilitate signing up for services.
Responsibilities
Engage potential patients and caregivers who are looking for more information regarding our FreedomCare program
Nurture interested individuals into signing up with FreedomCare
Collect and validate current information needed to sign up
Build sustainable relationships and engage customers by taking the extra mile
Seize opportunities to improve the customer experience when they arise
Manage large amounts of inbound and outbound calls in a timely manner
Meet personal/team qualitative and quantitative targets
Requirements
1+ year of proven sales experience
Bilingual Spanish (required)
Ability to multitask, set priorities and manage time effectively
Familiarity with CRM systems and practices
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Genuine care for customer’s interests
Optimistic and upbeat
Self-motivating, independent, and entrepreneurial spirit
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