Solutions Engineer managing technical relationships with customers and prospects at Solace. Driving Proof of Concepts and presenting technical solutions to potential clients.
About the role
- Solutions Engineer at Foxit helping customers with technical solutions. Focused on designing integrations and addressing customer workflows.
Responsibilities
- Run discovery with customers and partners to understand goals, workflows, constraints, and success criteria.
- Design solution approaches using Foxit products, including integrations with customer systems (identity, security, cloud, enterprise apps).
- Deliver clear, customer-relevant demos, workshops, webinars, and proof-of-concepts.
- Support RFIs/RFPs and technical questions, and help customers evaluate Foxit confidently in English and your major language.
- Troubleshoot technical issues during evaluations and early rollout - bring in Product/Engineering when needed.
- Create and maintain reusable demo setups, technical documentation, and best-practice guides.
- Spot risks early (security, architecture, feasibility, rollout) and propose mitigation before they slow down a deal.
- Support Customer Success and Renewals with technical input for adoption, upsell/cross-sell, and renewal success.
Requirements
- English is a must: fluent spoken and written.
- Major language is a must: high level to native fluency (C1–C2 / native). French and/or Spanish preferred, German or other major European languages also considered.
- Experience in Pre‑Sales / Solutions Engineering / Systems Engineering or a similar customer-facing technical role (software or SaaS).
- Strong foundation in solution design and secure architectures (cloud/IT infrastructure, integrations, security best practices).
- Comfortable working & troubleshooting across Windows, macOS, iOS, and Android environments.
- Able to translate business needs into technical requirements and a practical solution plan.
- Confident communicator and presenter, someone who can simplify complex topics for any audience.
Benefits
- Visit us at https://www.foxit.com
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Solutions Engineer for Solace handling technical relationships and Proof of Concepts with customers. Collaborate with the sales team to deliver customer presentations and integration assistance.
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