Customer Account Management role ensuring positive customer experience in a collaborative environment. Involves direct interactions with clients and internal teams for operational efficiency.
Responsibilities
Provide direct service to customers and distributors, ensuring a positive experience aligned with company standards.
Adhere to internal procedures and compliance guidelines.
Support the sales team with information about received orders.
Review and enter orders into the system, ensuring accurate input.
Monitor invoicing and deliveries with the logistics operator.
Prepare reports for analysis and decision-making.
Manage refusals and returns, seeking effective solutions.
Communicate issues or business opportunities to management.
Perform other related duties as required.
Requirements
Bachelor's degree or equivalent completed higher education.
Minimum of 1 year of experience in customer service, sales support, or related areas.
Intermediate knowledge of Microsoft Office.
Familiarity with integrated systems (ERP/CRM).
Excellent verbal and written communication skills.
Ability to work in multidisciplinary teams.
Nice-to-have: experience with Salesforce and SAP.
Benefits
Collaborative and inclusive work environment.
Opportunities for professional development and continuous learning.
Competitive benefits package (e.g., health insurance, meal allowance, life insurance, etc.).
Account Manager managing sales activities for BeiGene’s Solid Tumor products. Promoting Solid Tumor products and training healthcare professionals within the assigned territory.
Customer Relations Manager handling escalated complaints for exceptional customer resolution. Joining Group Customer Relations to drive meaningful change and improve customer experience across CBA services.
Account Manager specializing in the sale of Electric Vehicles and Oasis customers in the South - Central region. Responsible for building customer relationships and exceeding sales targets.
Account Manager New Business PPE focusing on securing new clients in Personal Protective Equipment sector. Collaborating with teams for effective sales strategies and relationship management.
Assisting account managers with customer service and administrative support in the Employee Benefits Channel at HUB International. Focus on billing issues, client needs, and maintaining accurate client information.
Territory Account Manager at Finning managing customer relationships and sales goals. Focusing on capital equipment sales and customer service in the UK market.
Employee Benefits Account Manager ensuring exceptional client service at Patriot Growth Insurance Services. Collaborating with clients on employee benefits goals and managing account operations effectively.
Territory Manager responsible for growing brands and building client relationships in Milwaukee. Join Reynolds American to drive results in a dynamic multi - category business environment.
Key Account Manager responsible for managing and expanding Healthcare accounts in Digital Pathology market. Drive revenue growth and customer relationships through strategic account management.