Senior Director of Strategic Yield Management at Ford's Customer Service Division, overseeing global pricing strategies and leveraging AI for market leadership.
Responsibilities
Architect and oversee the evolution and optimization of proprietary algorithmic pricing models, integrating real-time competitive intelligence and automated price elasticity engines to ensure market leadership across diverse channels (Retail, Wholesale, E-Commerce, and Fleet)
Orchestrate the end-to-end pricing strategy for the total parts portfolio, defining value-capture frameworks across the entire lifecycle—from New Product launches and growth phases to 'all-makes' expansion and end-of-life/remanufactured parts
Strategically source and govern global market and competitive intelligence, managing key vendor partnerships and data integrity frameworks to ensure pricing actions are supported by world-class market insights.
Manage the global pricing tech stack by orchestrating strategic partnerships with key vendors (e.g., PriceFX) to integrate advanced AI and Machine Learning capabilities into a scalable, predictive modeling ecosystem
Drive cross-functional alignment with Marketing, Sales, and Finance to optimize discount and rebate frameworks, utilizing advanced Price-Volume-Mix analytics to drive margin expansion
Establish a robust reporting suite from working-level up to executive-level reporting, providing high-visibility dashboards and performance monitoring that ensure total transparency into the effectiveness of pricing actions
Govern the global pricing data ecosystem by establishing rigorous control frameworks that ensure high-fidelity inputs, seamless automated implementation, and full adherence to global regulatory and compliance standards
Oversee quality control of data inputs, pricing recommendations, and implementation into all downstream systems
Monitor and guide actions to drive franchisee service competitiveness including data assessments of go to market positioning across key service commodities to ensure our Ford and Lincoln owners have access to best-in-class service with competitively priced parts.
Lead global harmonization to manage regional price variations and currency fluctuations to ensure global margin consistency.
Lead and develop a world-class global pricing organization, mentoring a high-caliber team of managers and analysts while championing a culture of commercial curiosity, data-driven innovation, and relentless improvement Foster a culture of continuous improvement and commercial curiosity.
Requirements
Experience: 10+ years in pricing or revenue management, with at least 5 years in leadership capacity within the automotive, aerospace, or heavy industrial sectors.
Education: Bachelor’s or MBA / Master’s in Finance, Economics, or Data Science is highly preferred.
Preferred
Analytical Rigor: Proven history of using Big Data to drive margin improvements and volume growth
Technical Capabilities: Deep familiarity with leveraging AI and using analysis tools
Change Management: A demonstrated ability to lead a team through a digital transformation or a shift in business model.
Overall excellent business acumen skills, fiscal management, and ability to develop innovative strategic and tactical actions
Organized, Initiative-taker with excellent communication skills and the ability to influence cross functional teams
Proven experience leading teams in a dynamic business environment
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