Housing Manager at Flagship Homes working to create sustainable communities and address the housing crisis. Leading a team in delivering housing management services with regulatory compliance.
Responsibilities
Manage the lettings stream of housing management.
Lead and develop a team of housing officers.
Support the Head of Housing to deliver the housing strategy.
Ensure compliance with regulatory and legislative requirements.
Coach the team to deliver an outstanding service to tenants.
Resolve complex enquiries and empower the team in their decision making.
Requirements
Extensive housing management experience, preferably in social housing.
Demonstrable experience of continuous improvement.
Ability to analyze and interpret data to understand and improve performance.
Educated to GCSE standard or equivalent.
Full UK Driving Licence.
CIH 4 - Housing Qualification or willingness to study towards it.
Benefits
25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
Death in Service Benefit.
Company Sick Pay.
An agile working environment to achieve a healthy work/life balance.
Opportunities for development (including apprenticeships, our Academy, and various training options).
Health and well-being programs and initiatives.
Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
A Leadership Team that inspires, develops, and supports you.
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