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About the role
- Housing Manager at Flagship Homes working to create sustainable communities and address the housing crisis. Leading a team in delivering housing management services with regulatory compliance.
Responsibilities
- Manage the lettings stream of housing management.
- Lead and develop a team of housing officers.
- Support the Head of Housing to deliver the housing strategy.
- Ensure compliance with regulatory and legislative requirements.
- Coach the team to deliver an outstanding service to tenants.
- Resolve complex enquiries and empower the team in their decision making.
Requirements
- Extensive housing management experience, preferably in social housing.
- Demonstrable experience of continuous improvement.
- Ability to analyze and interpret data to understand and improve performance.
- Educated to GCSE standard or equivalent.
- Full UK Driving Licence.
- CIH 4 - Housing Qualification or willingness to study towards it.
Benefits
- 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
- Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
- Death in Service Benefit.
- Company Sick Pay.
- An agile working environment to achieve a healthy work/life balance.
- Opportunities for development (including apprenticeships, our Academy, and various training options).
- Health and well-being programs and initiatives.
- Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
- A Leadership Team that inspires, develops, and supports you.
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