About the role

Performance & Insights Manager architecting the revenue engine at Renowned by optimizing CRM data and building insightful dashboards. Collaborating across marketing, sales, and finance for global strategy.

Responsibilities

Own the HubSpot environment.
Optimise workflows, lead scoring, and automated hand-offs between Marketing, Sales and CS
Partner with Finance to bridge the gap between CRM data (HubSpot) and our data warehouse (Snowflake).
Ensure "Board-ready" accuracy in ChartMogul
Move us beyond "what happened" to "why it happened."
Build dashboards that track Pipeline Velocity, CAC Payback, and Net Revenue Retention (NRR)
Audit our current sales process to remove friction.
Ensure the team is spending more time selling and less time doing manual data entry
Work with our US and ANZ teams to ensure global reporting consistency
Evaluate and manage the reporting tech stack to ensure it scales with the business
Partner with the Engineering team to solve data flow issues, providing 100% clarity on organic revenue performance
Inform and refine sales commission plans to ensure they are driving the correct behaviours and aligning with company-wide ARR goals
Lead the enablement of new staff on HubSpot, ensuring "data-first" behaviours are baked into the culture from day one

The "Analyst Mindset": You don’t just report numbers; you provide the "so what?"
Hubspot power user: You don't just use HubSpot; you know how to build complex automations, custom objects and dashboards
Billing & ARR Tools: Ideally direct experience with Stripe; experience with ChartMogul or similar ARR platforms is highly regarded - you are skilled reporting for all core SaaS metrics, including ARR, Net Revenue Retention (NRR), Churn, and CAC
Experience working across both Direct B2B Sales teams and Direct-to-Consumer (DTC) models.
Excel wizard and have experience (or a strong desire to learn) navigating SQL/Snowflake environments
Problem Solver: A track record of "un-breaking" data flows and automating manual processes
Self-Starter: You are comfortable being the "department of one" initially, setting your own roadmap and priorities
Values Alignment: we put the greater good of the team and the business before ourselves (One Team One Dream), we truly care about what we do, (Dare to Care) we think deeply and move fast to achieve the best outcomes for our clients and the business (Think Deeply, Move Quickly). We value honesty and embrace feedback (We Speak Up)

Flexible working: We offer a WFO / WFO arrangement, with our in-person days based at our Cremorne office
Wellness initiatives: on top of your usual leave entitlements, we offer 2 wellness days a year
Social: Company-wide collaboration such as product showcases and social events (virtual and in-person).
Hackathons: We are proud of our hackathon culture and host hackathons every year where the whole company gets involved!
Birthday Leave: No one likes to work on their birthday, so take a day off that day!
Paid Parental Leave: We want to support you as your family grows so we offer paid leave as well as flexible working options.
Learning and Development: Whether it's a short course, conference, or even a book that will help you with your learning and development, we have a healthy training budget in place for staff so you can continually learn and grow.