WEM Partner Manager driving revenue growth through key partnerships at Five9. Collaborating across departments to maximize partner success and sales strategy.
Responsibilities
Drive resale bookings and revenue through key WEM partnerships.
Responsible for partner management, reseller contracts, program activities, partner enablement, joint GTM initiatives, and driving revenue growth.
Align with Five9 Sales and key partner staff on joint customer opportunities, GTM strategy, growth opportunities, and sales pursuits.
Support special bid pricing and negotiations with partners as required.
Enable Five9 sales and partner sales teams with cross-training of joint solutions.
Support execution of Five9 reseller contracts and amendments, SKU creation, financial tracking and other SalesOps efforts.
Engage with internal/external product and partner marketing staff to produce compelling assets and customer materials.
Track pipeline for assigned WEM partners and monitor overall activities toward achieving quarterly and annual bookings targets.
Requirements
3+ years of Contact Center (CCaaS) and/or AI experience.
Significant Sales, Marketing and/or Business Development experience and proficiency in engaging with partners.
Understanding and history with SaaS and/or reseller contracts.
Strong negotiation skills and ability to manage complex challenges (internal and external).
Ability to travel 30% of the time for various events, conferences, meetings, etc.
Excellent presentation and communication skills – virtual and in-person.
Ability to interface well with sales, product, marketing, and leadership staff.
Proficiency with standard business management tools (SFDC, Excel, PowerPoint, and other systems).
Benefits
Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
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