Hybrid WEM Partner Manager

Posted 5 hours ago

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About the role

  • WEM Partner Manager driving revenue growth through key partnerships at Five9. Collaborating across departments to maximize partner success and sales strategy.

Responsibilities

  • Drive resale bookings and revenue through key WEM partnerships.
  • Responsible for partner management, reseller contracts, program activities, partner enablement, joint GTM initiatives, and driving revenue growth.
  • Align with Five9 Sales and key partner staff on joint customer opportunities, GTM strategy, growth opportunities, and sales pursuits.
  • Support special bid pricing and negotiations with partners as required.
  • Enable Five9 sales and partner sales teams with cross-training of joint solutions.
  • Support execution of Five9 reseller contracts and amendments, SKU creation, financial tracking and other SalesOps efforts.
  • Engage with internal/external product and partner marketing staff to produce compelling assets and customer materials.
  • Track pipeline for assigned WEM partners and monitor overall activities toward achieving quarterly and annual bookings targets.

Requirements

  • 3+ years of Contact Center (CCaaS) and/or AI experience.
  • Significant Sales, Marketing and/or Business Development experience and proficiency in engaging with partners.
  • Understanding and history with SaaS and/or reseller contracts.
  • Strong negotiation skills and ability to manage complex challenges (internal and external).
  • Ability to travel 30% of the time for various events, conferences, meetings, etc.
  • Excellent presentation and communication skills – virtual and in-person.
  • Ability to interface well with sales, product, marketing, and leadership staff.
  • Proficiency with standard business management tools (SFDC, Excel, PowerPoint, and other systems).

Benefits

  • Health, dental, and vision coverage, beginning on the first day of employment.
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
  • Short & Long-Term Disability.
  • Basic Life Insurance.
  • 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Job title

WEM Partner Manager

Job type

Experience level

Mid levelSenior

Salary

$68,500 - $159,200 per year

Degree requirement

No Education Requirement

Tech skills

Location requirements

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