Hybrid Senior Product Marketing Manager – Voice & Digital Engagement

Posted 9 hours ago

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About the role

  • Senior Product Marketing Manager at Five9 focusing on voice and digital engagement. Responsible for strategic messaging and product launch management.

Responsibilities

  • Positioning and Messaging: Craft strategic messaging that differentiates us from competitors and targets contact center leaders, driving sales throughout the funnel for both prospects and customers.
  • Product Launches: Define and manage go-to-market strategy for our products, including messaging, positioning, launch planning, use cases, customer stories, sales enablement, and customer adoption.
  • Enablement: You'll partner with customer-facing teams to create impactful narratives, content, collateral, and training to drive acquisition, conversion, and expansion, fueling growth at all stages.
  • Competitive Intelligence: As Five9's competitive landscape expert, conduct research to understand rivals' strengths, weaknesses, and opportunities.
  • Sales Collateral: You will be responsible for developing sales and customer-facing content, including videos, webinars, and product assets that effectively convey core messages.
  • Marketing Campaigns: You will work collaboratively with the marketing teams to assist in developing a campaign, demand generation, website content, and other marketing activities.
  • Cross-functional champion: Collaborate with product management to understand our product vision and upcoming features, using your expertise on the market and customers to effectively communicate externally and shape our product's future.
  • Represent Five9 at events, webinars, and other customer-facing activities.

Requirements

  • 5+ years of Product marketing (or equivalent) experience; demonstrated success in marketing CX, CCaaS, or AI technology solutions.
  • Bachelor's degree in Business or Marketing Management, MBA preferred.
  • Strong communication skills, including excellent verbal, written, and presentation skills.
  • Adept at working cross-functionally.
  • Fast learner, detail-oriented, and must enjoy fast-paced work environments.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements

Job title

Senior Product Marketing Manager – Voice & Digital Engagement

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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