Hybrid Senior Product Marketing Manager – Agent Empowerment

Posted 9 hours ago

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About the role

  • Senior Product Marketing Manager focusing on agent empowerment applications at Five9. Responsible for market positioning and go-to-market strategy for innovative AI-driven solutions.

Responsibilities

  • Develop clear, compelling messaging that differentiates the Five9 agent empowerment solutions
  • Own go-to-market strategy for agent empowerment products
  • Partner with sales, solutions consulting, and customer success teams
  • Serve as the subject-matter expert on the competitive landscape for agent assist, AI co-pilot, and knowledge solutions
  • Create high-impact customer- and sales-facing content
  • Work closely with demand generation and brand teams
  • Collaborate with product management to deeply understand product vision and roadmap
  • Represent Five9 at conferences, webinars, analyst briefings, and customer events

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field; MBA preferred
  • 5+ years of product marketing (or equivalent) experience, with demonstrated success in CX, CCaaS, agent assist, AI co-pilot, or knowledge management solutions
  • Strong storytelling, messaging, and presentation skills
  • Proven ability to work cross-functionally with product, sales, and marketing teams
  • Fast learner who thrives in a dynamic, fast-paced environment and brings attention to detail

Benefits

  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development

Job title

Senior Product Marketing Manager – Agent Empowerment

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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