IT Operations Engineer solving tech issues and supporting desktop technology across various locations. Ensuring productivity through troubleshooting and IT project management.
About the role
- Operations & Strategy Associate at First Circle, supporting strategic projects in a fast-growing Philippines FinTech. Collaborating with executive leadership and focusing on impactful initiatives.
Responsibilities
- The role offers high exposure to the executive leadership team, working on strategic priorities.
- There will be limited repetitive or process-based work. The majority of the focus will be on projects that deliver real business impact.
- Projects will vary in nature, scope, and duration, making this role ideal for candidates who enjoy variety and tackling new challenges.
- Example projects could include:
- Diagnosing issues with the sales funnel and working with the sales team to improve processes, including AI-driven automation where possible.
- Conducting a market analysis to assess the feasibility of developing a new distribution channel via 3rd-party partners.
- Redesigning the payments operations process from the ground up, identifying opportunities for automation and collaborating with the tech team to deploy AI solutions.
- Conducting weekly business reviews to help the organization spot problems early and act quickly.
Requirements
- Bachelor's degree in Business, Economics, Management, STEM or similar field.
- 2-3 years of work experience, ideally including Consulting or Finance, and hands-on experience working inside a business (preferably a tech company in a fast-paced environment).
- Strong problem-solving and analytical skills, with experience using data and analytics tools (e.g. SQL, Python) preferred.
- Highly practical - able to take a problem, find a solution, and then drive it to execution.
- Able to manage multiple projects and stakeholders in a fast-paced, dynamic environment.
Benefits
- Join a team with a deeply collaborative culture! Learn more here: https://www.firstcircle.ph/careers
- Hybrid work set-up: 2 days per week in our BGC office; remote the rest of the time.
- Additional perks & benefits including HMO coverage from month one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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