Account Manager managing renewals and business growth for a cloud security company. Collaborating with customers and internal teams to optimize the renewals process.
Responsibilities
Maintain current book of business and drive growth through sales renewals
Manage a territory of accounts and help guide customers and channel partners through the renewals process
Work with regional partners to guide deal review processes, renewals, account and territory planning
Manage bottlenecks in the renewals process and recommend solutions
Be a trusted advisor to customers and partners
Manage the ongoing messaging, including providing status updates for Quarterly Business Reviews (QBR), planning, and opportunity management with the Commercial renewals team
Build reports and dashboards in Salesforce, ensure information is up-to-date and valuable to senior partners
Identify opportunities for process optimization, process redesign, or development of new processes/policies
Maintain Renewals forecast with a focus on timeline and accuracy
Requirements
5+ years of sales experience
At least 2+ years in renewals
Experience in sales or similar role in technology / software industry
Proficiency in written and spoken English
Experience with sales processes, business acumen, and methodologies (preferrably MEDDPICC)
Ability to build strong relationships with internal and external customers
Prefer strong experience in Salesforce and Clarion
Ability to implement strategic prospecting and sales process management
Experience working with geographically distributed partners
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